Octane 2020.2.4 RTX 3090 continue crashes

Forums: Octane 2020.2.4 RTX 3090 continue crashes
Sub forum for bug reports

Moderator: aoktar

Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.

Octane 2020.2.4 RTX 3090 continue crashes

Postby 85cibi » Wed Aug 04, 2021 9:18 pm

85cibi Wed Aug 04, 2021 9:18 pm
Hi All,

i have continue crashes with latest Octane Versione (i didn't tried yet with previous version).
My computer spec:

AMD Threadripper 2990WX 32core
Nvidia RTX 3090 with latest studio drivers version 471.41
128gb ram
Windows 10 professional.

I'm trying to manage a quite simple scene without scattering.
It is about 5 mln poly but i assume i don't have problems with 24gb vram.
I also need to use Anima people but at the moment i don't have any obejct with standard cinema 4d materials applied. I know that is possibile to render them with Octane because i have already tried to convert 40-50 material but Octane converter wasn't able to convert the materials.

Attached the bugreport folder.
I need to render an animation in the coming days so i really need to know why i have continuous crashes.

Thank you so much
Attachments
octanelog_report.zip
(179.95 KiB) Downloaded 87 times
85cibi
Licensed Customer
Licensed Customer
 
Posts: 7
Joined: Fri Oct 04, 2019 4:23 pm

Re: Octane 2020.2.4 RTX 3090 continue crashes

Postby bepeg4d » Thu Aug 05, 2021 7:09 am

bepeg4d Thu Aug 05, 2021 7:09 am
Hi,
there are no CUDA errors, or info about your scene in the logs, but the issue could be related to Nvidia driver.

Please, try to perform a clean installation of 471.11 Nvidia Studio driver:
https://www.nvidia.com/download/driverR ... 6851/en-us

If this version does not work, please try with the DCH version:
https://www.nvidia.com/download/driverR ... 6849/en-us

To perform a clean installation, please follow these steps:
Image

ciao Beppe
User avatar
bepeg4d
Octane Guru
Octane Guru
 
Posts: 9951
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy

Re: Octane 2020.2.4 RTX 3090 continue crashes

Postby 85cibi » Thu Aug 05, 2021 7:35 am

85cibi Thu Aug 05, 2021 7:35 am
Hi Beppe,

thank you for your reply.
Unfortunately i already did a clean installation of studio 471.11 Nvidia Studio driver and now i just tried the DCH version but the problem still continues.

My colleague has the same problem with Windows 10, Cinema 4d R20 and RTX 2070.

The only way to start the Live Viewer is to remove all the materials from the scene, start the render and then, after few second, click the "undo button" in order to cancel the deletion of materials and it works.
My colleague also tried in this way: he isolates one object of the scene, start the live viewer render and then turn on all the objects and it works.

Could it be a material problem?
The strange thing is that once you start making it, you can continue to work even with all the materials applied.

I also tried clearing the texture cache, it doesn't change that.
We can't work in this way.

Can I privately send the scene to someone and have it verified as soon as possible?
Thank you so much
85cibi
Licensed Customer
Licensed Customer
 
Posts: 7
Joined: Fri Oct 04, 2019 4:23 pm

Re: Octane 2020.2.4 RTX 3090 continue crashes

Postby bepeg4d » Thu Aug 05, 2021 7:40 am

bepeg4d Thu Aug 05, 2021 7:40 am
Hi,
obviously you should not have all these issues.

Please write to [email protected], asking for me, and sharing the link to this discussion, thanks.

ciao Beppe
User avatar
bepeg4d
Octane Guru
Octane Guru
 
Posts: 9951
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy

Return to Bug Reports


Who is online

Users browsing this forum: No registered users and 2 guests

Tue Apr 16, 2024 2:36 pm [ UTC ]