hi,
i'm getting random crashes when using live viewer, or when rendering to picture viewer. it just exits program.
if i restart c4d without restarting the pc, the whole c4d interface becomes very slow and sluggish and will crash again, opening the same file.
please advice
thanks
c4d crashes randomly, live picture viewer and live viewer
Moderator: aoktar
Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.
All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).
Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.
All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).
Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
6 posts
• Page 1 of 1
c4d crashes randomly, live picture viewer and live viewer
by dekonstruckt » Sat Jul 17, 2021 10:04 am
- Attachments
-
octanelog_report.zip- bug report
- (80.91 KiB) Downloaded 108 times
- dekonstruckt
- Licensed Customer
- Posts: 3
- Joined: Tue Oct 29, 2013 11:34 am
Re: c4d crashes randomly, live picture viewer and live viewer
by bepeg4d » Mon Jul 19, 2021 6:44 am
Hi,
from bugreport, it doesn't seem related to Octane, but to c4d interface and Nvidia driver
Please, save the project with assets, compress the resulting folder, and share a link to dropbox, or wetransfer, or any other similar service, by writing to [email protected], linking also this discussion, thanks.
ciao Beppe
from bugreport, it doesn't seem related to Octane, but to c4d interface and Nvidia driver
Please, save the project with assets, compress the resulting folder, and share a link to dropbox, or wetransfer, or any other similar service, by writing to [email protected], linking also this discussion, thanks.
ciao Beppe
-
bepeg4d - Octane Guru
- Posts: 9959
- Joined: Wed Jun 02, 2010 6:02 am
- Location: Italy
Re: c4d crashes randomly, live picture viewer and live viewer
by saifdean93 » Tue Jul 20, 2021 6:01 am
Hello,
The same thing happens to me. 90% of the time when I try to render, it crashes. Please see attached for the bugs report, really appreciate it if anyone could help.
Below is my detail;
A. Windows 10 64 Bit
B. NVIDIA GeForce RTX3090
C. 32GB RAM
D. Nvidia driver version 471.41
E. OctaneRender Standalone version, 2020.2.4
F. OctaneRender c4D plugin version 2020.2.4-R2-win
G. Host application version, Cinema 4D S24.035 (RC)
H. Attached is the error that pops out
I. Attached is the bugs report
The same thing happens to me. 90% of the time when I try to render, it crashes. Please see attached for the bugs report, really appreciate it if anyone could help.
Below is my detail;
A. Windows 10 64 Bit
B. NVIDIA GeForce RTX3090
C. 32GB RAM
D. Nvidia driver version 471.41
E. OctaneRender Standalone version, 2020.2.4
F. OctaneRender c4D plugin version 2020.2.4-R2-win
G. Host application version, Cinema 4D S24.035 (RC)
H. Attached is the error that pops out
I. Attached is the bugs report
- Attachments
-
- _BugReport.txt
- (431.31 KiB) Downloaded 132 times
-
- Screenshot 2021-07-19 113507.png (7.52 KiB) Viewed 1754 times
- saifdean93
- Licensed Customer
- Posts: 5
- Joined: Wed Feb 14, 2018 7:43 am
Re: c4d crashes randomly, live picture viewer and live viewer
by bepeg4d » Tue Jul 20, 2021 6:13 am
Hi saifdean93,
please post an octanelog_report.zip, c4d bugreport is not enough.
Please, open the scene, then go to c4doctane Settings/Log Output tab, and enable all the Log option checkboxes.
Then, load the scene in Live View, then in Picture Viewer, or until crash, then reopen c4d, navigate to c4doctane Settings/Log Output tab, press the **Generate log report** button, and share the octanelog_report.zip file, thanks.
ciao Beppe
please post an octanelog_report.zip, c4d bugreport is not enough.
Please, open the scene, then go to c4doctane Settings/Log Output tab, and enable all the Log option checkboxes.
Then, load the scene in Live View, then in Picture Viewer, or until crash, then reopen c4d, navigate to c4doctane Settings/Log Output tab, press the **Generate log report** button, and share the octanelog_report.zip file, thanks.
ciao Beppe
-
bepeg4d - Octane Guru
- Posts: 9959
- Joined: Wed Jun 02, 2010 6:02 am
- Location: Italy
Re: c4d crashes randomly, live picture viewer and live viewer
by saifdean93 » Fri Jul 23, 2021 9:37 am
Hi Beppe,
Attached is the octanelog_report.zip file. I generate it as per instruction. I load it in Picture Viewer, it crashes, then reopens c4d to generate the report.
Appreciate your help.
Regards
Attached is the octanelog_report.zip file. I generate it as per instruction. I load it in Picture Viewer, it crashes, then reopens c4d to generate the report.
Appreciate your help.
Regards
- Attachments
-
- octanelog_report.zip
- (191.78 KiB) Downloaded 89 times
- saifdean93
- Licensed Customer
- Posts: 5
- Joined: Wed Feb 14, 2018 7:43 am
Re: c4d crashes randomly, live picture viewer and live viewer
by bepeg4d » Mon Jul 26, 2021 6:17 am
Sorry, I cannot find any specific octane error in the logs.
Try to perform a clean installation of previous 471.11 Nvidia Studio driver:
https://www.nvidia.com/download/driverR ... 6851/en-us
If this version does not work, please try with the DCH version:
https://www.nvidia.com/download/driverR ... 6849/en-us
To perform a clean installation, please follow these steps:
ciao Beppe
Try to perform a clean installation of previous 471.11 Nvidia Studio driver:
https://www.nvidia.com/download/driverR ... 6851/en-us
If this version does not work, please try with the DCH version:
https://www.nvidia.com/download/driverR ... 6849/en-us
To perform a clean installation, please follow these steps:
ciao Beppe
-
bepeg4d - Octane Guru
- Posts: 9959
- Joined: Wed Jun 02, 2010 6:02 am
- Location: Italy
6 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 2 guests
Thu Apr 25, 2024 12:39 pm [ UTC ]