Constant crashing

Forums: Constant crashing
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1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
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Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.

Re: Constant crashing

Postby mikeadamwood » Sat Aug 19, 2017 11:10 am

mikeadamwood Sat Aug 19, 2017 11:10 am
Hi sorry I havn't replied to this thread for a while!

I've actually been playing about with Redshift trial and haven't experienced any crashes, have done extensive tests with some scenes at work that crashed alot with Octane. Apparently it's our hardware though?

Octane is a great renderer for learning curve but after all this time it's just not a production renderer, I'm not trying to bad mouth Otoy this is really just my personal experience and it would probably grind on people sitting there who've had no problems.

- Developers do not respond to forums posts, when Aoktar does respond it's vague and usually ends up blaming Octane core or your hardware even though I've had my machine benchmarked by specialists to see if there was any problems.

- Email support is lackluster, almost like they have copy and paste template responses to your emails

- Broken promises of features, AMD cross platform support? pffffft yeah OK!

- Should you really trust a company with a website design from the mid-nineties (Sorry that's not product relevant but still..)

I'm not alone clearly as this post Chad Ashley wrote on motionographer about render engines states 'OTOY as a company has been falling out of favor to motion designers as well. On the Siggraph show floor this year, numerous motion designers vented to me about various frustrations with the company. Years of ignoring requests and not making good on promises have left many Cinema 4D Octane users very frustrated. Though some of the more vocal user base is frustrated, I continue to see great projects utilizing Octane and pushing it to its limits.' - (http://motionographer.com/2017/08/14/winning-the-render-wars-with-chad-ashley/)

It's frustrating because I've spend the time to learn it and now I'm going back to square one, not only this I've invested a lot of money in switching to GPU solutions, taking my company down the same suicidal path as me too and it's me who ended up with the stress of deadlines, allnighters due to render failures, returning to office on a monday to see Octane had crashed the entire system, having to render out low samples JUST to get something over to the client! It's just not acceptable in a production environment.

Team at Redshift are helpful and inviting, and seem enthusiastic about their product and willing to help..The features remind me a lot of how Arnold works and it just all feels very stable. It's still early days of course but it's looking promising.

Also Redshift is still in alpha yet already more stable and considered production-ready by Chad in the article above.
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Re: Constant crashing

Postby aoktar » Sat Aug 19, 2017 11:28 am

aoktar Sat Aug 19, 2017 11:28 am
mikeadamwood wrote:- Developers do not respond to forums posts, when Aoktar does respond it's vague and usually ends up blaming Octane core or your hardware even though I've had my machine benchmarked by specialists to see if there was any problems.


Could you share what you need or have about stability issues?
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