OTOY Forums

J.C wrote:Latest 2021.1.6-(R7) downloaded here from post #1

what's up with 2022.1? It's the build will accept "Studio+ version" changes.

As I said earlier, I can't use all my GPUs with this build. Only two can be selected.

The third GPU cannot be selected:

J.C wrote:The third GPU cannot be selected:

settings.jpg

1-Try Enterprise 2021.1.6, contact to support if it's still not working.
2-Try 2021.1 Studio+ builds, give feedback to me if it's not working.

Studio+ version 2022 is working fine, all GPUs are available.
Enterprise version 2021 is not working at all, license is for Studio+ not Enterprise.

I've checked Standalone version 2021 and it has the same issue.

J.C wrote:Studio+ version 2022 is working fine, all GPUs are available.
Enterprise version 2021 is not working at all, license is for Studio+ not Enterprise.

I've checked Standalone version 2021 and it has the same issue.

As wrote please contact to support. Studio+ is new type and this build done before the license update.

J.C wrote:Studio+ version 2022 is working fine, all GPUs are available.
Enterprise version 2021 is not working at all, license is for Studio+ not Enterprise.

I've checked Standalone version 2021 and it has the same issue.

This is expected, all previous Standalone and plugins Studio versions cannot have more than 2x GPUs, and there is no Network rendering interface.

You need to run a previous Enterprise version to have Net render, and more than 2x GPUs support.

What type of license did you have before 2022.1 upgrade?

Can you share the error message you are having if you run Standalone or c4doctane Enterprise version?

ciao,
Beppe

Here is the error

bepeg4d wrote:
What type of license did you have before 2022.1 upgrade?

Can you share the error message you are having if you run Standalone or c4doctane Enterprise version?

ciao,
Beppe

Previously I had Enterprise license. Here is the error message.

J.C wrote:Here is the error

bepeg4d wrote:
What type of license did you have before 2022.1 upgrade?

Can you share the error message you are having if you run Standalone or c4doctane Enterprise version?

ciao,
Beppe

Previously I had Enterprise license. Here is the error message.

octane license error.jpg

Ok, I have forwarded your report to the team.
I'll keep you informed asap.

ciao,
Beppe

Beppe, I dowonlaoded the latest studio+ version since the enterprise version I used couldn't login anymore. License works fine now but I don't have a network render interface.

Can you tell me what version to download and could you guys please make this whole process a little easier? I've 9 different options in my customer area though we only use the latest BF deal license. It's pretty confusing...