SOS how i de activate licence....

Forums: SOS how i de activate licence....
Sub forum for bug reports
Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)

Re: SOS how i de activate licence....

Postby Elucidesign » Fri Jun 10, 2016 2:28 am

Elucidesign Fri Jun 10, 2016 2:28 am
When this going to be fixed?

It's June 9th and I also cannot Activate my Rhino Plugin after upgrade to 3.0
I'm going to Install 2.25 just to get to work (around.)
http://www.sefpinney.com Furniture Designer
Master: Win 10 x64 Pro. | | Nvidia 441.28, Quadro P4000 | Rhino Plugin Ver: 2019.1.4.115 | Rhino 6 SR20
Slave: Daemon Version : 6000400 | Oct. Ent. ver: 2019.1.4 | 2x 980Ti, 2x gtx 1080
User avatar
Elucidesign
Licensed Customer
Licensed Customer
 
Posts: 2
Joined: Wed Oct 15, 2014 12:06 am
Location: Los Angeles

Re: SOS how i de activate licence....

Postby mojave » Fri Jun 10, 2016 4:04 am

mojave Fri Jun 10, 2016 4:04 am
Elucidesign wrote:When this going to be fixed?

It's June 9th and I also cannot Activate my Rhino Plugin after upgrade to 3.0
I'm going to Install 2.25 just to get to work (around.)


Hi,

Most issues with the new authentication system should be fixed by now. Also Octane Standalone 3.01 was released a few days ago, which makes easier to deactivate all licenses bound to your machine via File > Preferences > Account > Sign Out. This functionality will be added to all plugins as soon as the developer catch up with the new SDK.

If you need any help please let us know more details about your specific problem so we can assist you.

Best,
User avatar
mojave
OctaneRender Team
OctaneRender Team
 
Posts: 1259
Joined: Sun Feb 08, 2015 10:35 pm
Previous

Return to Bug Reports


Who is online

Users browsing this forum: No registered users and 4 guests

Sat Apr 20, 2024 1:12 am [ UTC ]