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Not showing as a licensed customer

PostPosted: Sat Oct 22, 2016 2:52 pm
by mikeadamwood
I have a subscription membership to Octane standalone and C4D Plugin but I am not showing as a 'Licensed Customer' under my avatar ----->>>

Anybody know why this could be? I'm at a loose end with the support as the replies are very vague and don't really provide an answer.

Thanks.

Re: Not showing as a licensed customer

PostPosted: Mon Oct 24, 2016 7:59 am
by bepeg4d
Hi mikeadamwood,
it's related to the transition from old student license to the new subscription system, I guess.
In the mean time, feel free to ask here any question about c4dOctane.
ciao beppe