Help for a licensed owner of Octane

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Help for a licensed owner of Octane

Postby umbcel » Sat Jun 23, 2018 12:19 am

umbcel Sat Jun 23, 2018 12:19 am
Hi,
I am writing to help my friend, Antonio Vallorani, to recover his forum account.
He lost the email used to register himself in the forum and can't recover the password because the email provider disabled his account for a fraudolent use after a succesfull hacking attempt.
He created a new forum account but can't use it to post in the forum because ins't connected to his licensed owner profile.
What can he do to solve the problem?
umbcel
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Re: Help for a licensed owner of Octane

Postby bepeg4d » Sat Jun 23, 2018 7:01 am

bepeg4d Sat Jun 23, 2018 7:01 am
Hi,
please, tell to Antonio to sign-in to his Otoy account:
https://render.otoy.com/account/index.php?
and change the registered email and forum nickname, then he should be able to correctly change also the forum password.
If it doesn’t work, please, tell him to write to [email protected] sharing his Otoy user ID.
ciao Beppe
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bepeg4d
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