Help for a licensed owner of Octane

Forums: Help for a licensed owner of Octane
Area for student license holders to post questions and discuss octane.

Help for a licensed owner of Octane

Postby umbcel » Sat Jun 23, 2018 12:19 am

umbcel Sat Jun 23, 2018 12:19 am
Hi,
I am writing to help my friend, Antonio Vallorani, to recover his forum account.
He lost the email used to register himself in the forum and can't recover the password because the email provider disabled his account for a fraudolent use after a succesfull hacking attempt.
He created a new forum account but can't use it to post in the forum because ins't connected to his licensed owner profile.
What can he do to solve the problem?
umbcel
Licensed Customer
Licensed Customer
 
Posts: 1
Joined: Tue Mar 12, 2013 11:09 pm

Re: Help for a licensed owner of Octane

Postby bepeg4d » Sat Jun 23, 2018 7:01 am

bepeg4d Sat Jun 23, 2018 7:01 am
Hi,
please, tell to Antonio to sign-in to his Otoy account:
https://render.otoy.com/account/index.php?
and change the registered email and forum nickname, then he should be able to correctly change also the forum password.
If it doesn’t work, please, tell him to write to [email protected] sharing his Otoy user ID.
ciao Beppe
User avatar
bepeg4d
Octane Guru
Octane Guru
 
Posts: 5957
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy

Return to General Discussion


Who is online

Users browsing this forum: No registered users and 1 guest

Wed Nov 14, 2018 7:19 pm [ UTC ]