OTOY Forums

Hi @cgp,
Refractive process the sales manually.
Their office hours are for the New Zealand time zone.
As I write this it is 4:45pm Saturday.
Sometimes the Refractive guys look in during the weekend but you might have to wait until Monday.
Sorry for any inconvenience.
You will receive an email from them with the download details when your order has been processed.

Hi there, is the demo be delayed much longer????

cgp wrote:I purchased a bundle of 3ds max plugin and octane standalone license a few hours ago.
Please let me know when I can download it.

as you already got the "licensed user" badge, you can download all you need here from the forum:

FAQ:
viewtopic.php?f=24&t=4069
b2.52 Standalone:
viewtopic.php?f=24&t=8054
b2.57 Standalone RC:
viewtopic.php?f=33&t=12284
b2.57 Max plugin:
viewtopic.php?f=27&t=12385
...

I don't own 3Ds Max but does this work with Goz (out side of displacement maps) at all?

Anyway I can swap licenses from standalone to 3dsmax version? Even for a fee?

I'm not sure what you are asking.
To use the plugin you need to have Octane stand-alone installed as well ie. Octane + plugin together.
If you have a spare stand-alone you want to swap for a plugin I am not sure Refractive would do that but you could ask.
Usually they have a no refund policy I think.
Try emailing them - license at refractivesoftware dot com.

Can I ask next. 3dmax2011 how to install your product?Able to explain it?There are your products how to buy?I was in China.English is not good.Do you understand English?And communicate with me! ! Thank you

donghai wrote::D Can I ask next. 3dmax2011 how to install your product?Able to explain it?There are your products how to buy?I was in China.English is not good.Do you understand English?And communicate with me! ! Thank you

hi, we've replied to your email about this earlier so there should be a bit more detail in your inbox by now.
cheers.

Perhaps this is helpful too

To buy Octane you should go to this web page http://www.refractivesoftware.com/shop/

You can pay by bank transfer, check, paypal or credit card.