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Re: OctaneRender 4 / All Access - Update FAQ

PostPosted: Sun Dec 01, 2019 4:41 pm
by deata
I'm so confused about the subscriptions.
I currently use both C4d and Houdini and when i got a studio subscription i only gained access to one plugin.
Now i wanted access to houdini also which required me to purchase another studio subscription that left me with an unused standalone subscription as i don't need two of those.

Now i went to store page and it says studio subscription includes access to all plugins for 20$/month but im currently still billed 40$/Month and only have access to C4d and Houdini plugins.

Am i really required to first cancel both my subscriptions and then purchase a new subscription OF THE SAME NAME in order to not pay double for 2 plugins instead of them all.

For as long as i have been a customer to Otoy the information about what you get and what to buy has been absurdly hard to understand and now that its finally a bit clearer they don't even post about it and continue to bill existing customers while giving them less then anyone who now gets the subscription.

Can we get some clarification on this because i'm just super lost.

Re: OctaneRender 4 / All Access - Update FAQ

PostPosted: Mon Dec 02, 2019 4:31 am
by Goldorak
Contact [email protected] and make sure you are on just one sub on the new studio plan. It includes all plugins and you will save half the price!

Re: OctaneRender 4 / All Access - Update FAQ

PostPosted: Tue Dec 03, 2019 10:34 pm
by Godstrike
Have read through the latest pricing and it's still not very clear what I need to do.

I have the following licenses 2 x V4 Standalones, 2 x Lightwave V4 plugins and 1 x Cinema4D V4 plugin.

What would I need to do in the following scenarios to get perpetual licenses:
Scenario 01:
- Access to Octane in Lightwave
- Access to a single slave node for use within Octane for Lightwave

Scenario 02:
- The above
+ Access to Octane in Cinema4D
+ Access to a single slave node for use within Octane for Cinema4D

Scenario 03:
Replicate my current V4 setup

Any insights would appreciated!
Carlo

Re: OctaneRender 4 / All Access - Update FAQ

PostPosted: Fri Dec 06, 2019 1:30 pm
by gaazsi
so each perpetual update including 12 months mainteance is 699 euros now? :) compared to that the rent option is just 25 each month what makes it 300 each year. a bit expensive but makes sense from otoys POV
how often complete new version updates are planned from now on? or is there an option i missed to pick just 1-3 addons for less money (would be more reasonable for most users i guess)?

that renderslave rent option is absolutely fine and useful :)

Re: OctaneRender 4 / All Access - Update FAQ

PostPosted: Sun Dec 08, 2019 2:42 pm
by renderhans
bepeg4d wrote:
galleon27 wrote:Not to mention that All-Access is not really all access. You don't get to use the C4D plugin.

This issue will be solved in the next license upgrade very soon.
ciao Beppe


Hi Beppe,
I have the all access license and want to install the plug-in for c4d. (Up intil now I used the Rhino and Modo plug-in which I purchased a while ago).
You mentioned that the c4d download will be available soon. When will I be able to download the c4d all access plug-in?

Thanks!

Re: OctaneRender 4 / All Access - Update FAQ

PostPosted: Mon Dec 09, 2019 7:32 am
by bepeg4d
Hi,
it should be already available, if not, please contact [email protected], sharing your Otoy Username, and a note about your issue.
ciao Beppe

Re: OctaneRender 4 / All Access - Update FAQ

PostPosted: Wed Mar 11, 2020 3:12 pm
by omardex
Hello I have the enterprise 1 year all access bundle and is about to expire, Id like to extend the time

before that I purchase the combo of standalone and cinema 4d plugin.

which one in the store I should purchase? the enterprise year subscription (rent) or the enterprise maintenance (buy)

AA 2020-03-11 110810.jpg


AA 2020-03-11 110810.jpg

Re: OctaneRender 4 / All Access - Update FAQ

PostPosted: Thu Mar 12, 2020 9:01 am
by bepeg4d
Hi,
you can purchase an annual Enterprise subscription update for 199€, but at the end of the annual maintenance, your licenses will go back to perpetual v4:
https://render.otoy.com/shop/upgrade.ph ... C67-UGAA1Y.

if you want to upgrade also your v4 perpetual licenses to perpetual v2020, the upgrading path is more expensive, to know the price, please visit the following link:
https://render.otoy.com/shop/upgrade.php

ciao Beppe

Re: OctaneRender 4 / All Access - Update FAQ

PostPosted: Thu Mar 12, 2020 2:21 pm
by omardex
Done, Thanks for everything!

Re: OctaneRender 4 / All Access - Update FAQ

PostPosted: Mon Apr 13, 2020 4:48 pm
by timswartz
Hi,
I purchased a standalone license and a SketchUp plugin license in April 2019, and was able to work in Octane. I have tried to work in Octane again recently, and I receive this message now: "A license is available, however it does not have a valid All-Access subscription"

Why am I not able to sign back in? Have my licenses expired and need to be renewed? Do I need to purchase an additional subscription? Both licenses still say available in my license dashboard.

Any insight would be appreciated