Unauthorized OctaneRender reseller (Software3D)

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Unauthorized OctaneRender reseller (Software3D)

Postby hellguy » Thu Jun 07, 2018 10:39 pm

hellguy Thu Jun 07, 2018 10:39 pm
Recently, we have been made aware of an unauthorized reseller distributing Octane licenses without proper permission from OTOY. The reseller in question, Software3D, has been barred from purchasing additional licenses on behalf of their customers which is a violation of our CSLA (Commercial Software License Agreement) (Quoted below).

To that effect, we will also be disabling licenses associated to and purchased by Software3D. If you purchased Octane licenses from this reseller, we recommend that you reach out to them for a refund as they did not have the proper reseller agreement with OTOY. At this time, the only way to purchase licenses from OctaneRender is from our official website here.

We understand that this may disrupt the workflow of customers that purchased licenses through Software3D. In order to prevent disruption to your workflow, we are offering a 30 day subscription license to those of you affected while you reach out to the reseller for a refund. The licenses distributed by Software3D will be disabled in two weeks time. During this time, please reach out to our support channel at [email protected] to have your subscription license assigned.

Update 19 June: We are currently working with Software3D to resolve the issue. Their cooperation will help minimize the impact on those affected.

2.2 License Restrictions.
(d) sublicense, lease, rent, loan, or distribute any OTOY Property to any third party; (e) transfer the OTOY Property to any third party (except as provided under Section 13.7);

(h) allow third parties to access or use any OTOY Property, including any use in any application service provider environment, service bureau, or time-sharing arrangements

2.4 License Keys.
Customer will not disclose the Keys or information about the Keys to any third party, except for authorized End Users.

2.5 Usernames and Passwords.
Customer agrees: (a) not to allow a third party (except for End Users) to use Customer's accounts, usernames or passwords at any time; and (b) to notify OTOY promptly of any actual or suspected unauthorized use of its account, usernames or passwords, or any other breach or suspected breach of this Agreement. OTOY reserves the right to terminate immediately any accounts, usernames, or passwords that OTOY reasonably determines may have been used by an unauthorized third party, as well as the software licenses associated with such accounts. Customer accounts and their associated usernames and passwords cannot be shared or used by third parties, but may be reassigned from time to time to a new End User by Customer where such new End User is replacing a former End User who has terminated employment or otherwise changed job status or function and no longer uses the Software.
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Re: Unauthorized OctaneRender reseller (Software3D)

Postby s3d-weyrauch » Wed Jul 11, 2018 7:38 am

s3d-weyrauch Wed Jul 11, 2018 7:38 am
Is there any changes or news? We have bought many licenses there.
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Re: Unauthorized OctaneRender reseller (Software3D)

Postby paride4331 » Wed Jul 11, 2018 8:28 am

paride4331 Wed Jul 11, 2018 8:28 am
Hi s3d-weyrauch,
to receive further updates and support please please reach out to Octane support channel at [email protected]
Win 7 / i7 5930 - 32gb / 1 x quadro K620 / 2 x Evga Titan X Hybrid
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