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i have only one unlock on my account....and my home pc dont use offline modus.
What i have to do?!?!?!?
I think its a bit buggy??

Hi NVN,
just to clarify, your home PC is not in offline mode while your work PC is in offline mode, or do you mean that both PCs are not in offline mode?
ciao beppe

I just have one question ...
Why the "Unlock" exists ?

uncia wrote:I just have one question ...
Why the "Unlock" exists ?

Please read the original post from this thread.

mojave wrote:

uncia wrote:I just have one question ...
Why the "Unlock" exists ?

Please read the original post from this thread.

Thank you for moderating my original post . Now it's more polite-correct
I've read that post . Thank you.
And you know, your licensing mechanism does not work as it's advertised .

So ... Feel free to moderate my posts as much as you wish and "lock and unlock" me to your notice.
I always wanted to pay 600$ for software to be able to wait 1 hour for deactivation or to be locked and then unlocked.

mojave wrote:

uncia wrote:I just have one question ...
Why the "Unlock" exists ?

Please read the original post from this thread.

can you explain to me this ?
look at picture in attachment .

bepeg4d wrote:Hi NVN,
just to clarify, your home PC is not in offline mode while your work PC is in offline mode, or do you mean that both PCs are not in offline mode?
ciao beppe

both oh them dont use the offline mode.

NVN wrote:i have only one unlock on my account....and my home pc dont use offline modus.
What i have to do?!?!?!?
I think its a bit buggy??

What is the reason why you are using the online deactivation?

Cannot you use the sign-out functionality from either your plugin or standalone (File > Preferences > Account > Sign Out) or is it not working as you expect?

mojave wrote:

NVN wrote:i have only one unlock on my account....and my home pc dont use offline modus.
What i have to do?!?!?!?
I think its a bit buggy??

What is the reason why you are using the online deactivation?

Cannot you use the sign-out functionality from either your plugin or standalone (File > Preferences > Account > Sign Out) or is it not working as you expect?

i use the online deactivation because of the switch from home to my office PC.
I dont know why he is not logout??
Sometimes its works, sometimes not.....

What ever....thanks Otoy for they great software which i cant use on more time at my home office!
And big thanks to the support, which it is too much work to reset it!

Hi NVN,

Licenses are released when you close Octane Standalone or the plugin you are using.

If your internet connection is not stable that may be causing the license to not to be released at that time. You can ensure that's happened by checking your licenses status on the web before leaving home/your office where they should show as "Deactivated".

Please if this doesn't work send me a PM and we'll try to find out what's going on in your case.

Regarding to resetting the counter check the procedure specified in the original post of this thread.