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Material image not showing correctly

PostPosted: Sat Apr 09, 2022 5:07 pm
by azims
Hi Faceoff,

The material preview image for Live DB is not showing correctly (screen capture attached). Please fix.

Thanks,

Re: Material image not showing correctly

PostPosted: Mon Apr 11, 2022 6:42 am
by face_off
azims wrote:Hi Faceoff,

The material preview image for Live DB is not showing correctly (screen capture attached). Please fix.

Thanks,
Hi - which LiveDB material was this please? And which version of the plugin are you running?

Thanks

Paul

Re: Material image not showing correctly

PostPosted: Sun May 29, 2022 7:34 pm
by azims
Hi Paul,

Sorry for the late response. Please see attached screen captures. Pretty much all material icons don show correctly. The plugin release # is 2021.1.4.68 - Studio.

Thanks,

Re: Material image not showing correctly

PostPosted: Thu Jun 16, 2022 4:38 am
by face_off
Hi

I cannot replicate this error. That LiveDb material appears as follows for me:
revitlivedb.png


I wonder if the LiveDb thumbnails have been cached at the wrong resolution? You could try deleting all the folders and files in C:\Users\[username]\AppData\Local\OctaneRender\cache

Paul