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"This video card is not responding"

PostPosted: Tue Jan 01, 2019 8:29 am
by gsfcreator
Lately I'm getting this message during/after renders. the rendering process works, and it seems that my GPU is working (games, etc...). I wasn't getting this before. the only thing I did was update my octane version to the latest one...
any ideas whats wrong and should I be worried about my (brand new) GPU?

***Update: the renders are not okay, because octane won't Refresh the scene when it's done rendering one frame...:(***

video card problem.jpg


thanks, and happy new year! :)

Re: "This video card is not responding"

PostPosted: Tue Jan 01, 2019 8:53 pm
by gsfcreator
it keeps happening again and again, on both computers (both new with 1080Ti). it wasn't happening before, so I assume it might be a bug in the new version?

Update: tried the older version and the problem persist. only with octane :(

Re: "This video card is not responding"

PostPosted: Wed Jan 02, 2019 8:28 pm
by Erick
Maybe something isn't quite right with the driver of the video card?
Something ill-gone during the installation process, old leftovers of previous drivers, something messy with the version in general ... dunno .. just wild guesses.
I haven't updated the driver of my 1080 in forever and it's still running flawlessly on 388.13

Re: "This video card is not responding"

PostPosted: Thu Jan 03, 2019 6:36 am
by face_off
Can you please check the Octane Log button on the Devices tab, as it might have some clues. Also click the Open Device Settings and make sure you have a card set to render.

Paul

Re: "This video card is not responding"

PostPosted: Thu Jan 03, 2019 10:05 am
by gsfcreator
Guys, after some testing I realized that this issue only happens with a a specific save of a scene I work on for a while now. I tried to go back to a previews save and everything works perfectly as it did so far. does that means something went awry with octane's material conversion that might cause this issue?

Re: "This video card is not responding"

PostPosted: Thu Jan 03, 2019 9:51 pm
by face_off
does that means something went awry with octane's material conversion that might cause this issue?
I would not have thought that would cause the problem.

Paul

Re: "This video card is not responding"

PostPosted: Tue Feb 05, 2019 9:16 am
by calvados
In my case, caused by Multi GPU card on one board with specific sense.
Currently, I choose only one GPU on board, almost sense has no problem.