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Missing OctaneRender Setup window

PostPosted: Fri Jul 19, 2013 2:12 am
by JeffGalloway
My OctaneRender Setup window has suddenly gone missing or has become invisible.

When I, from within Poser, start the OctaneRender app it goes through the usual process and then... nothing.

When I try to start it again I get a "Error" window stating "OctaneRender Setup window already open". But there is no Setup window visible.

Window 7 Home Premium
Poser Pro 12
Octane render plugin 1.20a

Re: Missing OctaneRender Setup window

PostPosted: Fri Jul 19, 2013 2:17 am
by JeffGalloway
Looks like it was a corrupt xml file.

Re: Missing OctaneRender Setup window

PostPosted: Fri Jul 19, 2013 2:22 am
by face_off
Yes, it was probably creating the window off your screen or perhaps minimized.

Paul

Re: Missing OctaneRender Setup window

PostPosted: Tue Jul 23, 2013 2:17 am
by JeffGalloway
Well, this problem came back with a vengeance. There was nothing I could do to get the window to be visible. Finally I found a utility called WinLister: http://www.nirsoft.net/utils/winlister.html which did the tick and would move any window (or sub window) of an app back to center screen.

Just a FYI in case anyone else gets nailed by this.

Re: Missing OctaneRender Setup window

PostPosted: Tue Jul 23, 2013 2:24 am
by face_off
Jeff - are you using 2 monitors? Are you minimising the Setup window? Deleting config.xml should reset the window position. If it happens again, could you send me you config.xml file pls?

Paul

Re: Missing OctaneRender Setup window

PostPosted: Wed Jul 24, 2013 3:13 pm
by JeffGalloway
Yes, this was a dual monitor issue. I will get that log to you if it happens again.