SOLUTIONS TO COMMON ISSUES
1) Make sure your NVIDIA drivers are up to date.
2) Make sure you are running the latest version of the OctaneRender for DAZStudio plugin.
3) If you experience a DAZStudio crash - deleting C:\Users\[username]\OctaneRender\Data\OctaneRender_settings.oczdb may resolve the issue.
This also resolves the "COULD NOT INITIALISE IN-MEMORY DB!" error on startup and a number of other issues.
4) If the Save button is disabled when using the Final button - disable the Final button and in Render settings select the SuperScope (2:1) Size / aspect ratio and drag the Viewport height or width until you reach required resolution.
5) If rendering an animation fails after 11 frames - make sure the DAZStudio viewport is visible when you render the animation.
6) If Octane materials are not loading when you load a previously saved scene - tick Preferences->Load OctaneRender materials from .duf user presets. If ticking this option does not stick between DAZStudio restarts, delete OctaneRender_settings.oczdb as per NOTE 3 above.
7) If you get a "Could not save a frame for X times!" - please refer to the thread at [url]
[/url] for potential solutions.
8) If you get a "Bogus Scene Path" error - this is due to having an apostrophe in the filepath of a texturemap (so store your textures in foldernames which do not have apostrophes).
9) Octane panel title bar is off the screen and cannot be closed - click anywhere on the Octane panel and then press Alt-F4.
10) Rendering animation results in the scene emitter intensities changing - this is because rendering animations is done in "Final" mode, where meshes are merged. To resolve this, UNTICK the Preferences->Use Combined Mesh, or ENABLE the Surface Brightness pin on each of the emission materials in the scene.
11) Denoiser is not working - make sure you have a graphics card selected for Denoising in the System tab->Open Device Settings window, and that you are using the Path Tracing kernel.
12) Render artifacts near eyebrows - this is due to the eyebrow geometry going inside the head mesh surface. So morph, move or scale the eyebrows so they do not intersect with the head mesh.
13) Octane panes do not appear on the screen (ie. they open off the screen) - Main Menu Bar->Window->Workspace->Select Layout->Accept (you might choose a different layout to the current layout to make this work).
KNOWN ISSUES AWAITING RESOLUTION
1) Panoramic camera and OSL nodes are not currently supported.
2) Templating is not currently working for specular and roughness maps from Iray materials. - FIXED (please report any issues)
3) UDIM Tiles are not currently supported. - FIXED (please report any issues)
4) Some of the newer OctaneRender material and texture types are not supported. - FIXED (please report any issues)
5) VDB volume and volumetric spotlight nodes are not currently supported.
DAZ Studio Version
DAZ Studio 4.8 or later on Windows 8, 10 or 11 64bit
To use this version, you need a GPU of compute model 3.0 or higher. Support for Fermi GPUs (like GTX 4xx and 5xx) has been dropped.
Also, make sure you use an Nvidia Studio driver of version 451.xx or higher.
Network Rendering
For Network Rendering, you must use the OctaneRender Enterprise Node release from the Octane Standalone forums/download page which matches the exact Octane version of the plugin you are using. This version matches OctaneRender Enterprise 2021.1.6 Render Node builds.
Support Issues
If you have a support issue, pls provide the following information:
- Operating System (ie. Win 8, 10, 11)
- Amount of RAM
- Graphics Card(s) - model (ie. GTX 580, 3GB)
- Nvidia driver version
- DAZ Studio version
- OctaneRender for DAZ Studio version (e.g. 2021.1.6_89) and subscription type (Enterprise/Studio/Prime)
- The most important part of resolving a problem is being able to reproduce that problem. So pls provide as much detail as possible in order for me to do this, and if the problem is specific to the scene, send me the scene.
Changes since 2021.1.6 - 83
- Fixed an issue where importing an exported render setting would fail to apply the saved resolution
- Improved Smart Unfold
- Re-enabled sharing of duplicate nodes
- Now all nodes are unfolded unless they are simple values (int, float, bool, enum), with the exception of nodes connected to Legacy gamma pins. Material layer groups are not unfolded, nor are phase functions. Color and Grayscale texture nodes are not unfolded if they are at their default value.
- Nodes created during Smart unfold are now named after the pin they were expanded from rather than after the type of node they are
- Added "Collapse" and "Collapse inputs" items to the context menu for nodes in the node graph editor, allowing you to partially reverse the effects of Smart unfold
- Added a bit more space around nodes during Auto Arrange
- Fixed a data race during live db update - this might improve the flakiness some users have reported
- Improvements to the Environment/Rendersetting management dialog:
- Show and allow deletion of factory preset environments
- The names in the list should now match the names elsewhere in the plugin
- Spurious "Output" items are now hidden
- The current item is highlighted
Download Links
- For users with an Enterprise subscription license
For users with a Studio subscription license
For users with a Prime/Free Tier license
Please feel free to report any issues you encounter.
Happy rendering
Your OTOY team
