SOLUTIONS TO COMMON ISSUES
1) Make sure your NVIDIA drivers are up to date.
2) Make sure you are running the latest version of the OctaneRender for DAZStudio plugin.
3) If you experience a DAZStudio crash - deleting C:\Users\[username]\OctaneRender\Data\OctaneRender_settings.oczdb may resolve the issue.
This also resolves the "COULD NOT INITIALISE IN-MEMORY DB!" error on startup and a number of other issues.
4) If the Save button is disabled when using the Final button - disable the Final button and in Render settings select the SuperScope (2:1) Size / aspect ratio and drag the Viewport height or width until you reach required resolution.
5) If rendering an animation fails after 11 frames - make sure the DAZStudio viewport is visible when you render the animation.
6) If Octane materials are not loading when you load a previously saved scene - tick Preferences->Load OctaneRender materials from .duf user presets. If ticking this option does not stick between DAZStudio restarts, delete OctaneRender_settings.oczdb as per NOTE 3 above.
7) If you get a "Could not save a frame for X times!" - please refer to the thread at [url]
[/url] for potential solutions.
8) If you get a "Bogus Scene Path" error - this is due to having an apostrophe in the filepath of a texturemap (so store your textures in foldernames which do not have apostrophes).
9) Octane panel title bar is off the screen and cannot be closed - click anywhere on the Octane panel and then press Alt-F4.
10) Rendering animation results in the scene emitter intensities changing - this is because rendering animations is done in "Final" mode, where meshes are merged. To resolve this, UNTICK the Preferences->Use Combined Mesh, or ENABLE the Surface Brightness pin on each of the emission materials in the scene.
11) Denoiser is not working - make sure you have a graphics card selected for Denoising in the System tab->Open Device Settings window, and that you are using the Path Tracing kernel.
12) Render artifacts near eyebrows - this is due to the eyebrow geometry going inside the head mesh surface. So morph, move or scale the eyebrows so they do not intersect with the head mesh.
13) Octane panes do not appear on the screen (ie. they open off the screen) - Main Menu Bar->Window->Workspace->Select Layout->Accept (you might choose a different layout to the current layout to make this work).
KNOWN ISSUES AWAITING RESOLUTION
1) Panoramic camera and OSL nodes are not currently supported.
2) Templating is not currently working for specular and roughness maps from Iray materials. - FIXED (please report any issues)
3) UDIM Tiles are not currently supported. - FIXED (please report any issues)
4) Some of the newer OctaneRender material and texture types are not supported. - FIXED (please report any issues)
5) VDB volume and volumetric spotlight nodes are not currently supported.
DAZ Studio Version
DAZ Studio 4.8 or later on Windows 8, 10 or 11 64bit
To use this version, you need a GPU of compute model 3.0 or higher. Support for Fermi GPUs (like GTX 4xx and 5xx) has been dropped.
Also, make sure you use an Nvidia Studio driver of version 451.xx or higher.
Network Rendering
For Network Rendering, you must use the OctaneRender Enterprise Node release from the Octane Standalone forums/download page which matches the exact Octane version of the plugin you are using. This version matches OctaneRender Enterprise 2021.1.6 Render Node builds.
Support Issues
If you have a support issue, pls provide the following information:
- Operating System (ie. Win 8, 10, 11)
- Amount of RAM
- Graphics Card(s) - model (ie. GTX 580, 3GB)
- Nvidia driver version
- DAZ Studio version
- OctaneRender for DAZ Studio version (e.g. 2021.1.6_78) and subscription type (Enterprise/Studio/Prime)
- The most important part of resolving a problem is being able to reproduce that problem. So pls provide as much detail as possible in order for me to do this, and if the problem is specific to the scene, send me the scene.
Changes since 2021.1.6 - 77
- [FIX] Template materials created using build 72 and earlier should now work correctly.
Changes since 2021.1.6 - 76
- Fixed several issues with material import/export:
- [FIX] When importing materials from ORBX, any embedded texture images are now copied to the configured "Map import path" (on the Preferences tab). This fixes a problem where changing the texture later didn't work.
- [FIX] Exporting material presets will now preserve the graph structure rather than collapsing everything into a single node.
- [FIX] Illegal file name characters (such as colon) are now stripped from the names of exported materials, fixing a problem when multiple such materials are exported at once.
- [FIX] Exporting materials now preserves the template configuration of the contained texture nodes and importing them restores it. Unfortunately this information cannot be recovered from materials exported by previous versions, but newly-exported materials should retain their template settings.
- [NEW] It is now possible to set the "Film Region" in the Octane viewport. The Film Region is similar to the Render Region in that it restricts rendering to the selected region, but it has some important differences:
- Rendering stops after the configured number of samples as per normal rendering (the Render Region continues adding samples indefinitely).
- Outside of the Film Region is not rendered at all and will appear black.
- The Film Region is part of the Rendersettings and is saved with the scene.
- The Film Region is also used for animation renders.
- To set the Film Region, click the new button on the viewport toolbar and drag a rectangle in the render viewport. To remove the Film Region, click in the viewport without dragging.
- film-region.png (11.45 KiB) Viewed 1841 times
- [FIX] Keyboard shortcuts in the Node Graph Editor should now work. In particular, the Delete key should delete the selected node instead of the selected scene object.
- [FIX] Daz is no longer unresponsive while Octane is compiling the node graph. This was most noticeable when using vertex displacement with high subdivision levels. This change also prevents Daz from hanging indefinitely in some cases when a GPU fails during compilation.
- [FIX] When applying a template material to a surface, the behavior is no longer dependent on what texture maps were already set in the template, which should remove some cases of surprising/infuriating behavior.
- [NEW] There is now a context menu item on surfaces on the Materials tab that causes all template maps in the attached material to be replaced.
- [FIX] When creating a new material, some of the selections on the "Select pins to prepare for texture maps" dialog didn't work, such as the Albedo pin of the Universal material. These should all work (that is create an expanded image texture node) now.
Download Links
- For users with an Enterprise subscription license
For users with a Studio subscription license
For users with a Prime/Free Tier license
Please feel free to report any issues you encounter.
Happy rendering
Your OTOY team
