Rhino crash down when open the material tab

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Rhino 3D (Export script developed by SamPage; Integrated Plugin developed by Paul Kinnane)

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Rhino crash down when open the material tab

Postby JBLCDC » Wed Dec 04, 2019 10:10 am

JBLCDC Wed Dec 04, 2019 10:10 am
Hi !
So I have this scene to replicate an Apple User office, with Macbook pro / screen etc.

Rhino is crashing everytime I use the Material Library, I guess, this is due to the Octane render plugIn, but I couldn't tell for sure.

If someone could have a look it will be a great help !

I can't figure out if the issue come from Rhino, the file, Octane, etc

I have updated Rhino / Octane and Nvidia Drivers

you can download the file here
https://1drv.ms/u/s!At5A_BiLe7H5hvlrPjk ... A?e=7vZ92A
Attachments
APPLEWORKSTATION.png
JBLCDC
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Re: Rhino crash down when open the material tab

Postby face_off » Wed Dec 04, 2019 3:49 pm

face_off Wed Dec 04, 2019 3:49 pm
What version of the plugin do you have installed please?

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke, DAZ Studio
Pls read before submitting a support question
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Re: Rhino crash down when open the material tab

Postby JBLCDC » Thu Dec 05, 2019 3:33 am

JBLCDC Thu Dec 05, 2019 3:33 am
Hi


Usually Rhino spend some time to display / detect materials in the material panel then freeze.
I have installed 2019.1.4.115 and 2019.1.4.114,
Prior to this installation the model gave me a Cuda core issue, which is why I upgraded it with the Nvidia driver to 441.41.
Windows 8.1
I7.4390K
32G DDR3
3x1080 ti

I have crashes with other files too, the files work fine in safe mode or without materials.
Rhino support confirmed no issue with the files I share to them.
Which narrow to Octane plugin or the Nvidia Driver.

I will now try to update Rhino, roll back Octane to 2018.1.3 and the Nvidia Driver.
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Re: Rhino crash down when open the material tab

Postby face_off » Thu Dec 05, 2019 5:51 am

face_off Thu Dec 05, 2019 5:51 am
Thanks for the info.

I opened that scene and accessed the Materials tab without error (although I am on the 2020.1 version of the plugin).

I am on the same Nvidia driver as you - 441.41

The only reason I can think of Rhino crashing is that there is a problem generating one of the Octane Material thumbnails. Can you disable thumbnails prior to accessing the Materials tab and see if that resolves your problem? Also try turning off 2 of you graphics cards.

I doubt 2018.1.3 will work anymore - as it is probably out of date.

I will release the 2020.1 version of the plugin in the next 24hrs - perhaps also try with it.

Thanks

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke, DAZ Studio
Pls read before submitting a support question
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Re: Rhino crash down when open the material tab

Postby face_off » Thu Dec 05, 2019 11:16 am

face_off Thu Dec 05, 2019 11:16 am
Another thing to try is to switch the Rhino Current Renderer from OctaneRender to the Rhino Renderer. This will stop Octane from generating thumbnails on the Materials panel.

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke, DAZ Studio
Pls read before submitting a support question
User avatar
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Re: Rhino crash down when open the material tab

Postby JBLCDC » Tue Dec 10, 2019 9:25 am

JBLCDC Tue Dec 10, 2019 9:25 am
Hi !

So for some other reasons I ended up rebooting the OS with a fresh install of Windows 10 + latest Nvidia "Studio" Driver.
It is stable, even if I happen to notice a slow in performance while browsing Materials , especially especially with spectacular ones.

I guess it is a questions of an old platform

Thanks for the support, it works fine now.
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