Problem with license

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Newtek Lightwave 3D (exporter developed by holocube, Integrated Plugin developed by juanjgon)

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Problem with license

Postby promity » Sat Jul 10, 2021 8:37 am

promity Sat Jul 10, 2021 8:37 am
I received a message today via the plugin interface that my license has expired, although in the information available to me, one license will only expire in August and the rest in September, if I understand correctly.
I have a very tight deadline and not only that almost every day the plugin requires me to enter my registration data (which is especially pleasant when Octane crashes quite often) - I am completely at a loss for what is happening now and what should I do?


Enterprise Plugin License 2021-09-29

All-Access until 2021-09-29

Prime Plugin License 2021-08-10
AMD Threadripper 1950X/64gb ram/RTX 3080 Ti + RTX 2070/Samsung SSD 870 EVO 500 gb/
Lightwave 3d
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promity
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Re: Problem with license

Postby juanjgon » Mon Jul 12, 2021 8:22 am

juanjgon Mon Jul 12, 2021 8:22 am
Please, send an email to [email protected] about this issue. The licensing team will help you.

Thanks,
-Juanjo
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Re: Problem with license

Postby promity » Mon Jul 12, 2021 10:56 am

promity Mon Jul 12, 2021 10:56 am
The answer was received, at the moment the problem has been resolved. But the answer said that such a result could be caused, for example, by a system update. I installed updates in manual mode, but nevertheless, once a month, I have to allow some updates. However, license failures occur much more frequently. It's just that usually everything ends with data entry, so I did not report these cases to save time.
But it turns out that some kind of update will one day lead to the fact that I will exhaust the limit of my unlocks? Not a pleasant prospect.
AMD Threadripper 1950X/64gb ram/RTX 3080 Ti + RTX 2070/Samsung SSD 870 EVO 500 gb/
Lightwave 3d
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promity
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Posts: 363
Joined: Sun Dec 19, 2010 7:59 am
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