2.0 upgrade

Forums: 2.0 upgrade
Newtek Lightwave 3D (exporter developed by holocube, Integrated Plugin developed by juanjgon)

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Re: 2.0 upgrade

Postby ristoraven » Wed Jun 11, 2014 5:37 pm

ristoraven Wed Jun 11, 2014 5:37 pm
Hi,

I bought the update, installed standalone and the new plugin, but it doesn't activate: "invalid octaneLive plugin account or wrong liveid / password combination". I did copy´n´paste both from the account for 2.0.. ?

Thanks in advance.
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Re: 2.0 upgrade

Postby juanjgon » Wed Jun 11, 2014 5:42 pm

juanjgon Wed Jun 11, 2014 5:42 pm
ristoraven wrote:Hi,

I bought the update, installed standalone and the new plugin, but it doesn't activate: "invalid octaneLive plugin account or wrong liveid / password combination". I did copy´n´paste both from the account for 2.0.. ?

Thanks in advance.


Yes, you need to enter the new id/password for 2.x standalone and the new id/password for the 2.x plugin. Both should be in your account.

-Juanjo
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Re: 2.0 upgrade

Postby ristoraven » Wed Jun 11, 2014 5:54 pm

ristoraven Wed Jun 11, 2014 5:54 pm
juanjgon wrote:
ristoraven wrote:Hi,

I bought the update, installed standalone and the new plugin, but it doesn't activate: "invalid octaneLive plugin account or wrong liveid / password combination". I did copy´n´paste both from the account for 2.0.. ?

Thanks in advance.


Yes, you need to enter the new id/password for 2.x standalone and the new id/password for the 2.x plugin. Both should be in your account.

-Juanjo


Aah, yez.

I tried standalone account / pw to plugin. Had to do the "buy again" trick to get the plugin id/pw. All works now.
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Re: 2.0 upgrade

Postby gristle » Wed Jun 11, 2014 10:50 pm

gristle Wed Jun 11, 2014 10:50 pm
Hi Juanjo,
Congrats on the release. Just a heads up - 2.0 is not running on WinXp64, the Octane Devs know about it.
viewtopic.php?f=12&t=40382
They are having a look soon at the issue.
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Re: 2.0 upgrade

Postby aw1 » Wed Jun 11, 2014 11:36 pm

aw1 Wed Jun 11, 2014 11:36 pm
I just upgraded but don't see Lightwave plugin V2 new user and password in my account to activate the plugin.
does it take time to update my account from otoy?
Last edited by aw1 on Wed Jun 11, 2014 11:48 pm, edited 1 time in total.
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Re: 2.0 upgrade

Postby juanjgon » Wed Jun 11, 2014 11:41 pm

juanjgon Wed Jun 11, 2014 11:41 pm
aw1 wrote:I just upgraded but don't see Lightwave plugin V2 new use and password to activate the plugin.
does it take time to update my account from otoy?


Try this:

"If your new 2.0 plugin license doesn't just appear in the account, you have to go back to the upgrade page with the blue truck on (at the 'home' of the site) and click upgrade again. Then, it pops up just the plugin upgrade, for 39.95. But when you actually go to buy it, it's free"

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Re: 2.0 upgrade

Postby aw1 » Wed Jun 11, 2014 11:50 pm

aw1 Wed Jun 11, 2014 11:50 pm
Thanks! :)
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