LW - Octane license issue

Forums: LW - Octane license issue
Newtek Lightwave 3D (exporter developed by holocube, Integrated Plugin developed by juanjgon)

LW - Octane license issue

Postby panphoto » Wed Jan 29, 2014 10:47 pm

panphoto Wed Jan 29, 2014 10:47 pm
Hi, After reinstalling the latest LW plugin I'm getting a message about an invalid license. I have licenses for both the standalone and LW versions. Any ideas please. Thanks
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Octane Licence.jpg
panphoto
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Re: LW - Octane license issue

Postby juanjgon » Wed Jan 29, 2014 11:38 pm

juanjgon Wed Jan 29, 2014 11:38 pm
Are you sure that you are using the plugin license user and password?

Please, enable the plugin in a empty scene to see what happens. If you get a error, go to the options panel, put your plugin's user and password and try to enable it again.

-Juanjo
Computer Graphics Software Developer
Octane plugin development and support: LightWave and Houdini
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Re: LW - Octane license issue

Postby panphoto » Thu Jan 30, 2014 9:37 am

panphoto Thu Jan 30, 2014 9:37 am
I'm still getting a license authentication rejection. I'm assuming that my plugin user and password are the same as my login details?
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Options Panel.jpg
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Re: LW - Octane license issue

Postby juanjgon » Thu Jan 30, 2014 9:58 am

juanjgon Thu Jan 30, 2014 9:58 am
You need to login into your account page, go to the "OctaneLive Accounts" tab and there you have the Standalone username and password (for the standalone app) and your Lightwave plugin username and password. You need to enter the LW plugin user/password and activate it ... is this what are you doing?

-Juanjo
Computer Graphics Software Developer
Octane plugin development and support: LightWave and Houdini
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Re: LW - Octane license issue

Postby panphoto » Thu Jan 30, 2014 10:54 pm

panphoto Thu Jan 30, 2014 10:54 pm
Thanks Juanjo, I'd forgotten that the Octane Live Accounts carried separate licenses. Sorry for the trouble. David
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