Unexpected force quit wtf?

Forums: Unexpected force quit wtf?
SketchUp Integrated Plugin (Integrated Plugin maintained by OTOY)

Re: Unexpected force quit wtf?

Postby Jorgensen » Sat Jan 02, 2016 3:05 pm

Jorgensen Sat Jan 02, 2016 3:05 pm
yes, an uninstall of kb3132372 seems to solve the problem.
HOME octane standalone v3.07 | octane plugin for sketchup 3.07.0.14 | sketchup pro 2017 17.2.2555 64 bit | windows 10 pro 10.015063 build 15063 | i7-6700k @4.0 GHz | 32gb ram | 2x gtx 1070 | nvidia driver 382.33
Jorgensen
Licensed Customer
Licensed Customer
 
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

Re: Unexpected force quit wtf?

Postby eisberger » Mon Jan 04, 2016 8:01 am

eisberger Mon Jan 04, 2016 8:01 am
Hello

I have the same problem. Windows 10, Sketchup 2014 and the latest octane render plugin. The moment I start the plugin, Sketchp crashes. I did all possible role-backs. No change. Has anybody an idea what else this cold be? I am kind of desperate here..

thx
Re
eisberger
Licensed Customer
Licensed Customer
 
Posts: 11
Joined: Tue Nov 08, 2011 10:05 am

Re: Unexpected force quit wtf?

Postby Seekerfinder » Mon Jan 04, 2016 9:30 am

Seekerfinder Mon Jan 04, 2016 9:30 am
Windows 10 is almost 6 months old now. Captain Crowbar, could you please give this issue some priority?
Best,
Seeker
Win 8(64) | P9X79-E WS | i7-3930K | 32GB | GTX Titan & GTX 780Ti | SketchUP | Revit | Beta tester for Revit & Sketchup plugins for Octane
User avatar
Seekerfinder
Licensed Customer
Licensed Customer
 
Posts: 1600
Joined: Tue Jan 04, 2011 11:34 am

Re: Unexpected force quit wtf?

Postby ff7darkcloud » Tue Jan 05, 2016 12:42 am

ff7darkcloud Tue Jan 05, 2016 12:42 am
Had the same issue with win 10, uninstalled a windows security update and now octane for skp works again, the windows update auto installs every couple of hours though.
( PC ) Win10 x64 | 2xRTX2080TI | ASUS Rampage VI Extreme | i9-7900x | 32GB | 1600W
( Laptop ) Win10 x64 | RTX2080Max-Q | Lenovo Legion Y740 | i7-9750H | 32GB - Octane Standalone Win 10/ Sketchup 2019

PORTFOLIO: https://renderspace.wixsite.com/portfolio
User avatar
ff7darkcloud
Licensed Customer
Licensed Customer
 
Posts: 73
Joined: Sun Mar 18, 2012 11:20 pm
Location: Fairfax, VA, USA

Re: Unexpected force quit wtf?

Postby prehabitat » Tue Jan 05, 2016 1:01 am

prehabitat Tue Jan 05, 2016 1:01 am
ff7darkcloud wrote:Had the same issue with win 10, uninstalled a windows security update and now octane for skp works again, the windows update auto installs every couple of hours though.


I would suggest blocking the update to prevent Win10 automatically applying it in the future.
Bocking a specific update: http://www.howtogeek.com/?p=223864

You can also prevent all 'automatic updating' by setting your main connection as a 'Metered connection'...
http://www.howtogeek.com/224471/how-to- ... g-updates/

That should get you going until the issue with Win10 : kb3132372 is resolved... (FWIW, its my opinion this is a M$ issue, rather than a Captain issue... but I'll let him investigate and confirm)

EDIT: We'll make Win10 your B!tȼh yet! :lol:
Win10/3770/16gb/K600(display)/GTX780(Octane)/GTX590/372.70
Octane 3.x: GH Lands VARQ Rhino5 -Rhino.io- C4D R16 / Revit17
prehabitat
Licensed Customer
Licensed Customer
 
Posts: 495
Joined: Fri Aug 16, 2013 10:30 am
Location: Victoria, Australia

Re: Unexpected force quit wtf?

Postby CaptainCrowbar » Tue Jan 05, 2016 8:24 pm

CaptainCrowbar Tue Jan 05, 2016 8:24 pm
We're aware of this issue and are looking into it now.

Microsoft's notes on kb3132372 mention a possible fix:

"We are aware of limited application crashes that occur after this security update is installed on Windows 10. To resolve this issue, install update 3133431."

If you have 3132372 installed and are seeing this problem, please try installing 3133431 and let us know if that helps.
User avatar
CaptainCrowbar
OctaneRender Team
OctaneRender Team
 
Posts: 144
Joined: Sun Jun 07, 2015 10:38 pm

Re: Unexpected force quit wtf?

Postby Seekerfinder » Tue Jan 05, 2016 9:19 pm

Seekerfinder Tue Jan 05, 2016 9:19 pm
CaptainCrowbar wrote:We're aware of this issue and are looking into it now.

Great!
Win 8(64) | P9X79-E WS | i7-3930K | 32GB | GTX Titan & GTX 780Ti | SketchUP | Revit | Beta tester for Revit & Sketchup plugins for Octane
User avatar
Seekerfinder
Licensed Customer
Licensed Customer
 
Posts: 1600
Joined: Tue Jan 04, 2011 11:34 am
Previous

Return to SketchUp


Who is online

Users browsing this forum: No registered users and 8 guests

Fri Mar 29, 2024 5:34 am [ UTC ]