Octane constantly crashing during 'Export Materials'

Forums: Octane constantly crashing during 'Export Materials'
Maxon Cinema 4D (Export script developed by abstrax, Integrated Plugin developed by aoktar)

Moderator: aoktar

Octane constantly crashing during 'Export Materials'

Postby MindofImpact » Thu Sep 30, 2021 11:58 pm

MindofImpact Thu Sep 30, 2021 11:58 pm
Octane constantly crashes after hitting render on the live viewer and stays stuck at 'Export Material'.

No bug report and no pop-up crash box, I have to force close C4D each time.

I've tried multiple Octane versions from 2020 to the experimental 2021 versions and multiple of the latest Studio and Game Ready drivers.

Screenshot_8135.png
Screenshot_8135.png (1.58 KiB) Viewed 1851 times
MindofImpact
Licensed Customer
Licensed Customer
 
Posts: 9
Joined: Thu Aug 04, 2016 6:59 am

Re: Octane constantly crashing during 'Export Materials'

Postby bepeg4d » Fri Oct 01, 2021 6:32 am

bepeg4d Fri Oct 01, 2021 6:32 am
What about a c4doctanelog.txt?

Please, open the scene, then go to c4doctane Settings/Log Output tab, and enable all the Log option checkboxes.
Then, load the scene in Live View, then in Picture Viewer, or until crash, then reopen c4d, navigate to c4doctane Settings/Log Output tab, press the Generate log report button, and share the resulting octanelog_report.zip file, thanks.
Image

ciao Beppe
User avatar
bepeg4d
Octane Guru
Octane Guru
 
Posts: 9940
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy

Re: Octane constantly crashing during 'Export Materials'

Postby aoktar » Fri Oct 01, 2021 8:17 am

aoktar Fri Oct 01, 2021 8:17 am
You may have some material content which causes crashes if you are using multithreading for materials. Disable "multi-threading for materials" option and try again.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
User avatar
aoktar
Octane Plugin Developer
Octane Plugin Developer
 
Posts: 15937
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye

Re: Octane constantly crashing during 'Export Materials'

Postby MindofImpact » Fri Oct 01, 2021 11:17 am

MindofImpact Fri Oct 01, 2021 11:17 am
bepeg4d wrote:What about a c4doctanelog.txt?

Please, open the scene, then go to c4doctane Settings/Log Output tab, and enable all the Log option checkboxes.
Then, load the scene in Live View, then in Picture Viewer, or until crash, then reopen c4d, navigate to c4doctane Settings/Log Output tab, press the Generate log report button, and share the resulting octanelog_report.zip file, thanks.
Image

ciao Beppe



Thanks for the quick response. Attached are two log reports, 1 where I try with Live viewer and it freezes and the another when I try and render to Picture viewer and it crashes with a pop-up.
Attachments
octanelog_report_Pictureview.zip
(198.27 KiB) Downloaded 60 times
octanelog_report.zip
(198.8 KiB) Downloaded 65 times
MindofImpact
Licensed Customer
Licensed Customer
 
Posts: 9
Joined: Thu Aug 04, 2016 6:59 am

Re: Octane constantly crashing during 'Export Materials'

Postby MindofImpact » Fri Oct 01, 2021 11:20 am

MindofImpact Fri Oct 01, 2021 11:20 am
aoktar wrote:You may have some material content which causes crashes if you are using multithreading for materials. Disable "multi-threading for materials" option and try again.


I've tried with it ticked on and off, same result.
MindofImpact
Licensed Customer
Licensed Customer
 
Posts: 9
Joined: Thu Aug 04, 2016 6:59 am

Re: Octane constantly crashing during 'Export Materials'

Postby aoktar » Fri Oct 01, 2021 12:43 pm

aoktar Fri Oct 01, 2021 12:43 pm
MindofImpact wrote:
aoktar wrote:You may have some material content which causes crashes if you are using multithreading for materials. Disable "multi-threading for materials" option and try again.


I've tried with it ticked on and off, same result.

Then you have to do some optimizations. Try to delete some of materials until find the reason.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
User avatar
aoktar
Octane Plugin Developer
Octane Plugin Developer
 
Posts: 15937
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye

Re: Octane constantly crashing during 'Export Materials'

Postby MindofImpact » Fri Oct 01, 2021 1:12 pm

MindofImpact Fri Oct 01, 2021 1:12 pm
These are pretty simple scenes with simple materials there's no reason why they should be crashing the render. I've tried with all materials removed and it still crashes.
MindofImpact
Licensed Customer
Licensed Customer
 
Posts: 9
Joined: Thu Aug 04, 2016 6:59 am

Re: Octane constantly crashing during 'Export Materials'

Postby MindofImpact » Sun Oct 03, 2021 12:27 am

MindofImpact Sun Oct 03, 2021 12:27 am
bepeg4d wrote:What about a c4doctanelog.txt?

Please, open the scene, then go to c4doctane Settings/Log Output tab, and enable all the Log option checkboxes.
Then, load the scene in Live View, then in Picture Viewer, or until crash, then reopen c4d, navigate to c4doctane Settings/Log Output tab, press the Generate log report button, and share the resulting octanelog_report.zip file, thanks.
Image

ciao Beppe


Did you find anything from looking at the logs..?
MindofImpact
Licensed Customer
Licensed Customer
 
Posts: 9
Joined: Thu Aug 04, 2016 6:59 am

Re: Octane constantly crashing during 'Export Materials'

Postby bepeg4d » Mon Oct 04, 2021 7:06 am

bepeg4d Mon Oct 04, 2021 7:06 am
Hi MindofImpact,
please upgrade c4doctane to v2020.2.5-R3, and report back.
You can find it by visiting your personal Downloads area:
https://render.otoy.com/account/download_archive.php

ciao Beppe
User avatar
bepeg4d
Octane Guru
Octane Guru
 
Posts: 9940
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy

Re: Octane constantly crashing during 'Export Materials'

Postby MindofImpact » Mon Oct 04, 2021 5:22 pm

MindofImpact Mon Oct 04, 2021 5:22 pm
bepeg4d wrote:Hi MindofImpact,
please upgrade c4doctane to v2020.2.5-R3, and report back.
You can find it by visiting your personal Downloads area:
https://render.otoy.com/account/download_archive.php

ciao Beppe


I Upgraded, worked for a little while then started crashing again. It seems like once it starts affecting a scene that scene won't work again until I transfer the entire scene to a new C4D document.

Attached bug report. This is seriously holding me back now.
Attachments
octanelog_report_202025R3.zip
(175.59 KiB) Downloaded 54 times
MindofImpact
Licensed Customer
Licensed Customer
 
Posts: 9
Joined: Thu Aug 04, 2016 6:59 am
Next

Return to Maxon Cinema 4D


Who is online

Users browsing this forum: No registered users and 8 guests

Thu Mar 28, 2024 3:05 pm [ UTC ]