Authentication did not succeed Tweet

[OlyDarko]

Hello there,

Since today I can't Start the Octane Plugin in C4D (can't login to my Octane account). A message appears "Authentication did not succeed" (See screenshot) as soon as I enter my username and passwort. Any Ideas?

Thanks & cheers,
Oly

[bepeg4d]

Hi Oly,
the error message reports that you have entered the wrong credentials.
Please note that you need to use the username listed here, not the forum username, that could be different:
https://render.otoy.com/account/index.php?

If not enough, please write to help@otoy,com.

ciao Beppe

[OlyDarko]

Thank you beppe. It still didn't work, but after resetting my PW 5 times or so, it finally works again....
Cheers & happy weekend.
Oly