Octane crash while texture loading

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Octane crash while texture loading

Postby jeremyshin » Thu Apr 09, 2020 9:04 am

jeremyshin Thu Apr 09, 2020 9:04 am
Hello again for another crash,

I have a c4d file that works perfectly, I save it, quit c4d, open the file again, I have a octane.dll crash when octane is loading a particular texture image.

This texture image is a simple texture map that works very well when octane success to load.

If I remove that image for the texture folder the scene can open smoothly and then I have to manually reconnect the texture path.

I am on C4D R21, 2019.1.5 R3, Driver 442.19

Thank you.
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Re: Octane crash while texture loading

Postby aoktar » Thu Apr 09, 2020 9:08 am

aoktar Thu Apr 09, 2020 9:08 am
Well, what's your request? thanks!
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Re: Octane crash while texture loading

Postby frankmci » Thu Apr 09, 2020 2:21 pm

frankmci Thu Apr 09, 2020 2:21 pm
Try re-naming the file. Sometimes various caches in your system get corrupted, so you can force a new association/cache entry by using a new file name. This can happens in all sorts of situations, not just C4D/Octane, and can occur at lots of different levels.
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Re: Octane crash while texture loading

Postby jeremyshin » Thu Apr 09, 2020 2:26 pm

jeremyshin Thu Apr 09, 2020 2:26 pm
aoktar wrote:Well, what's your request? thanks!


My request is simple Aoktar :
I would like to be able to open a file that previously worked very well without octane crashing on opening.
Don't you think it should not be requested ?
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Re: Octane crash while texture loading

Postby aoktar » Thu Apr 09, 2020 2:45 pm

aoktar Thu Apr 09, 2020 2:45 pm
You should describe and define the problem with a better data for a help.
Where it crash exactly? in rendering or material preview? Also tried to clean texCache? "c:\Users\USERNAME\AppData\Local\OctaneRender\cache\texCache "
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Re: Octane crash while texture loading

Postby frankmci » Thu Apr 09, 2020 3:08 pm

frankmci Thu Apr 09, 2020 3:08 pm
aoktar wrote:You should describe and define the problem with a better data for a help.
Where it crash exactly? in rendering or material preview? Also tried to clean texCache? "c:\Users\USERNAME\AppData\Local\OctaneRender\cache\texCache "


Ahmet, could we maybe have a little "Clear Texture Cache" button next to the "Use Texture Caching" checkbox in Settings/Other like there is in Stand Alone? This problem or ones like it seem to pop up regularly.
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Re: Octane crash while texture loading

Postby aoktar » Thu Apr 09, 2020 3:09 pm

aoktar Thu Apr 09, 2020 3:09 pm
frankmci wrote:
aoktar wrote:You should describe and define the problem with a better data for a help.
Where it crash exactly? in rendering or material preview? Also tried to clean texCache? "c:\Users\USERNAME\AppData\Local\OctaneRender\cache\texCache "


Ahmet, could we maybe have a little "Clear Texture Cache" button next to the "Use Texture Caching" checkbox in Settings/Other like there is in Stand Alone? This problem or ones like it seem to pop up regularly.

Thanks for advice! But I feel that's a bug in core and reported. It should be fixed to don't happen again in next sdks.
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