Octane crashes

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Re: Octane crashes

Postby Idonee » Tue Mar 10, 2020 8:23 am

Idonee Tue Mar 10, 2020 8:23 am
Aoktar, can you please help us? Or tell me what to fix in our systems in order to get rid of crashes. On the advice above, I updated Windows, but nothing has changed for me, the crashes are the same. Any idea what might be causing this?
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Re: Octane crashes

Postby jeremyshin » Tue Mar 10, 2020 8:30 am

jeremyshin Tue Mar 10, 2020 8:30 am
Idonee wrote:Aoktar, can you please help us? Or tell me what to fix in our systems in order to get rid of crashes. On the advice above, I updated Windows, but nothing has changed for me, the crashes are the same. Any idea what might be causing this?


Try this :

C:\Users\username\AppData\Local\OctaneRender\cache > delete the folder "texCache" > restart C4D and test a render.
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Re: Octane crashes

Postby aoktar » Tue Mar 10, 2020 5:24 pm

aoktar Tue Mar 10, 2020 5:24 pm
Idonee wrote:Aoktar, can you please help us? Or tell me what to fix in our systems in order to get rid of crashes. On the advice above, I updated Windows, but nothing has changed for me, the crashes are the same. Any idea what might be causing this?

I cannot know because I don't see about my side, seems like a core issue. If you cannot solve it talk with support, beppe or helpdesk
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Re: Octane crashes

Postby Idonee » Tue Mar 10, 2020 6:14 pm

Idonee Tue Mar 10, 2020 6:14 pm
jeremyshin wrote:
Idonee wrote:Aoktar, can you please help us? Or tell me what to fix in our systems in order to get rid of crashes. On the advice above, I updated Windows, but nothing has changed for me, the crashes are the same. Any idea what might be causing this?


Try this :

C:\Users\username\AppData\Local\OctaneRender\cache > delete the folder "texCache" > restart C4D and test a render.

bless you, it works. Interesting what is the core problem but i can just clear folder when get crushed, fine for temp solution, thank you.
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Re: Octane crashes

Postby aoktar » Wed Mar 11, 2020 1:45 pm

aoktar Wed Mar 11, 2020 1:45 pm
One idea,
Are you using texture compressions? Error messages and texCache are up to the compression feature.
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Re: Octane crashes

Postby Idonee » Sun Mar 29, 2020 9:24 pm

Idonee Sun Mar 29, 2020 9:24 pm
when i clear cache folder - all works fine most of time, (and i had to turn off texture caching). But there is some bugs left, for ex. native gradient cinema 4d in any node - instacrash octane.
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