OTOY Forums

Getting similar error message. Was this ever fixed?

Hi Rik,

Thank you for the post.
Sorry, looks like the issue is still there.
We have created an internal ticket for our senior engineers to help investigate!

cheers

Great, thank you.

Not sure if this is relevant, but a few years ago there was an issue with the denoiser which would cause my PC to shut down completely upon starting the denoising.

I eventually changed my PSU and it never happened again. The PSU I had was way higher than the wattage required and there were no other issues at all with it.
It only seemed to have an issue when the denoising which I couldn't understand.

Rik wrote:Great, thank you.

Not sure if this is relevant, but a few years ago there was an issue with the denoiser which would cause my PC to shut down completely upon starting the denoising.

I eventually changed my PSU and it never happened again. The PSU I had was way higher than the wattage required and there were no other issues at all with it.
It only seemed to have an issue when the denoising which I couldn't understand.

Hi Rik,

Thanks for the update.
Are you getting the same error when denoising is enabled? Maybe its a different issue!!
Would you please PM us the scene and the steps to replicate it?

cheers