CUDA error 999: unknown error

Forums: CUDA error 999: unknown error
Autodesk Maya (Plugin developed by JimStar)

Moderator: JimStar

CUDA error 999: unknown error

Postby sampakinpa » Wed Aug 28, 2019 7:06 am

sampakinpa Wed Aug 28, 2019 7:06 am
Hi,
several computer in our render farm are not rendering. Maya output window gives this message:

CUDA error 999 on device 3: unknown error
-> failed to link file
device 3: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 3: failed to compile module 0


Anyone knows whats this message means exactly?
2x Xeon E5-2620, 32 GB RAM, 4X GTX1080ti, Windows 10, Octane 3 for Maya 2018, Radeon HD6450 for disply BRIO Animation ltd
sampakinpa
Licensed Customer
Licensed Customer
 
Posts: 110
Joined: Mon Dec 03, 2012 11:46 am

Re: CUDA error 999: unknown error

Postby BK » Fri Aug 30, 2019 4:31 am

BK Fri Aug 30, 2019 4:31 am
sampakinpa wrote:Hi,
several computer in our render farm are not rendering. Maya output window gives this message:

CUDA error 999 on device 3: unknown error
-> failed to link file
device 3: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 3: failed to compile module 0


Anyone knows whats this message means exactly?


Hey Sampakinpa,

It could be the Nvidia driver issue. Please try installing OctaneRender for Maya 4.05-13.46 [STABLE]/OctaneRender for Maya 2018.1.3-14.39 [STABLE] and Nvidia driver Version: 419.35 and see if it still crashes.

cheers
Kind Regards

bk3d
BK
OctaneRender Team
OctaneRender Team
 
Posts: 1320
Joined: Mon Oct 31, 2016 7:54 pm

Re: CUDA error 999: unknown error

Postby sampakinpa » Fri Aug 30, 2019 12:55 pm

sampakinpa Fri Aug 30, 2019 12:55 pm
Thnks, I'll try ASAP
2x Xeon E5-2620, 32 GB RAM, 4X GTX1080ti, Windows 10, Octane 3 for Maya 2018, Radeon HD6450 for disply BRIO Animation ltd
sampakinpa
Licensed Customer
Licensed Customer
 
Posts: 110
Joined: Mon Dec 03, 2012 11:46 am

Re: CUDA error 999: unknown error

Postby sampakinpa » Fri Aug 30, 2019 1:48 pm

sampakinpa Fri Aug 30, 2019 1:48 pm
sampakinpa wrote:It could be the Nvidia driver issue. Please try installing OctaneRender for Maya 4.05-13.46 [STABLE]/OctaneRender for Maya 2018.1.3-14.39 [STABLE] and Nvidia driver Version: 419.35 and see if it still crashes.


This definitely worked, Thanks BK.
2x Xeon E5-2620, 32 GB RAM, 4X GTX1080ti, Windows 10, Octane 3 for Maya 2018, Radeon HD6450 for disply BRIO Animation ltd
sampakinpa
Licensed Customer
Licensed Customer
 
Posts: 110
Joined: Mon Dec 03, 2012 11:46 am

Return to Autodesk Maya


Who is online

Users browsing this forum: No registered users and 16 guests

Fri Apr 19, 2024 5:47 am [ UTC ]