BK wrote:I will be handling communication going forward on the weekly roadmap and will be responsible for ingesting user feedback on behalf of the devs. I'm looking forward to working with you to ensure your expectations are met. I will also assist with general support queries, and will be on these forums daily to answer questions, and assist where I can.
Hi Bikram,
I'm not sure you realize that since more than 6 months none of your goals have been achieved on the forum :
- The weekly "roadmap" is not at all a roadmap, but only a copy-paste of the highly non-informative previous release logs from JimStar.
- You only made 44 posts in the forum and only a couple of them are actually support answers.
- For some reason you don't seem to read more than one post in ten made on the Maya Forum, and you don't seem to read them carefully enough because your few answers are often off topics.
- how can you "ingest" users feedback or "assist" if you don't even read carefully or at all users posts ?
Don't get me wrong here, I don't want to blame you, your helped a lot to get JimStar to improve the plugin, but communication was mostly outside of the forum (e.g on the OctaneRenderMaya Skype user group),
I only want to try to understand and analyze what makes you so inefficient on the forum :
FACTS:- First, as we all know, it's almost impossible to get any information from JimStar, so I guess this is not very different for you, you can't give information that you don't have.
- You seem to have a very hard time to be able to concentrate on anything,
from here it looks like Otoy plugin team organization is just a giant huge mess at the moment and your lack of concentration must have a lot to do with that.
- While we had some success at first to get simple issues fixed,
more the issue become technical more we can see the limits of this system,
it's higly inefficient for everyone when I, for example, try to explain you very technical issues and then you try later to explain them to JimStar,
obviously we miss a way to give direct technical feedback to jimStar.
(once again I don't blame you, you are not supposed to have unlimited skills).
SUGGESTIONS:- Make the Otoy inside bug tracker public for plugin users and with you as administrator, or at least public for power users like it's been done for other plugins.
- Try to convince JimStar to communicate the same way as Juanjgon, Paul or Aoktar (
just kidding I know it's impossible )
- Add more human ressource (with the needed skills and availability) to the supposed "OctaneForMaya" team.
- Think from scratch again Otoy's official plugin development organization in a way that it's possible to achieve the same quality of development, communication and support that with external developers plugins.
I know none of this solution is in your hands, hopefully Goldorak or maybe Haze can answer here ?