crash opening orbx material w/ render preview active

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crash opening orbx material w/ render preview active

Postby baxley » Wed May 25, 2022 7:25 pm

baxley Wed May 25, 2022 7:25 pm
while having the ipr render active and opening orbx materials to edit I literally close my eyes and cross my fingers everytime i click 'edit orbx'.
Why hasn't this been fixed yet?
I've been complaining about it for over 2 years now.
Can't imagine I'm the only one having this problem.

Has been happening with maya 2020 and 2022
Running windows
3090
baxley
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Re: crash opening orbx material w/ render preview active

Postby BK » Wed May 25, 2022 10:15 pm

BK Wed May 25, 2022 10:15 pm
baxley wrote:while having the ipr render active and opening orbx materials to edit I literally close my eyes and cross my fingers everytime i click 'edit orbx'.
Why hasn't this been fixed yet?
I've been complaining about it for over 2 years now.
Can't imagine I'm the only one having this problem.

Has been happening with maya 2020 and 2022
Running windows
3090


Hi Baxley,

Thanks for the post.

we are unable to replicate this on our end.
Would you please share the scene file and the step to replicate this issue?

cheers
Kind Regards

bk3d
BK
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Posts: 1322
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Re: crash opening orbx material w/ render preview active

Postby baxley » Thu Jul 28, 2022 12:24 am

baxley Thu Jul 28, 2022 12:24 am
Shocked you haven't experienced this... if i have the live viewer running for a few minutes and open/close several orbx materials to edit... generally by the 6th material open I freeze/crash. Has been happening since maya 2018, 2019, 2020, 2022 and now 2023.

Is there a log somewhere I can find/send to you?

Cheers
baxley
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Posts: 27
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Re: crash opening orbx material w/ render preview active

Postby BK » Thu Jul 28, 2022 3:13 am

BK Thu Jul 28, 2022 3:13 am
baxley wrote:Shocked you haven't experienced this... if i have the live viewer running for a few minutes and open/close several orbx materials to edit... generally by the 6th material open I freeze/crash. Has been happening since maya 2018, 2019, 2020, 2022 and now 2023.

Is there a log somewhere I can find/send to you?

Cheers




Hi Baxley,

It seems the crash might be related to something else and yes, we are still unable to reproduce Orbx material crash with the IPR active.

1. Please set the Textures resolution(px), Texture quality(ssp) and Swatch quality(ssp) to 1 from the RenderSetting dialog>Octane tab> Maya viewport default rollout.
2. Also, disable the Automatic swatch update in Hypershade if you are using it. Maya would enable the (click on-demand) to see the material update.

Usually, Maya would generate MayaCrashDump files if it crash under the C:\Users\YourUserName\AppData\Local\Temp folder.
To generate octane_log.txt, copy the octane_log_flags.txt from the zipped file
octane_log_flags.zip
(357 Bytes) Downloaded 102 times
inside lib folder in Program files\OctaneRender for Maya\lib path. The octane_log.txt file can be found in the same temp directory.

Looking forward to hearing back!!

Cheers
Kind Regards

bk3d
BK
OctaneRender Team
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Posts: 1322
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Re: crash opening orbx material w/ render preview active

Postby baxley » Mon Sep 05, 2022 4:05 am

baxley Mon Sep 05, 2022 4:05 am
Looks like changing those settings stoped crashes while opening orbx files. Thank you.
Bummer those settings are default.
Currently when i click on the world map with daylight environment... where i click on the map is never where the cursor actually goes. I also can't click/drag on the map to get the perfect setting like I can in standalone.
Is there some settings I can chance to fix this?
Thank you!
baxley
Licensed Customer
Licensed Customer
 
Posts: 27
Joined: Mon Dec 28, 2015 1:58 am

Re: crash opening orbx material w/ render preview active

Postby baxley » Mon Sep 05, 2022 4:07 am

baxley Mon Sep 05, 2022 4:07 am
Also, when rendering an image a tab briefly appears with the render aov's , other octane settings. However it disappears immediately and I can't seem to get it to stay visible to actually use it... any way I can fix this?
Thanks again!
baxley
Licensed Customer
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Posts: 27
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Re: crash opening orbx material w/ render preview active

Postby BK » Tue Sep 06, 2022 6:04 am

BK Tue Sep 06, 2022 6:04 am
baxley wrote:Looks like changing those settings stoped crashes while opening orbx files. Thank you.
Bummer those settings are default.
Currently when i click on the world map with daylight environment... where i click on the map is never where the cursor actually goes. I also can't click/drag on the map to get the perfect setting like I can in standalone.
Is there some settings I can chance to fix this?
Thank you!


Hi Baxley,

We are glad to know Maya stopped crashing after changing the above settings. Maybe it's related to our swatch preview generator.
The World map with daylight environment issue will take some time for us to investigate.
As a workaround, please use Calus' script from the link (viewtopic.php?p=356003#p356003)

Please note to create Environment>Daylight Environment and run the script or can save it in the Shelf using the MMB after highlighting the Mel script.


Cheers
Kind Regards

bk3d
BK
OctaneRender Team
OctaneRender Team
 
Posts: 1322
Joined: Mon Oct 31, 2016 7:54 pm

Re: crash opening orbx material w/ render preview active

Postby BK » Tue Sep 06, 2022 6:04 am

BK Tue Sep 06, 2022 6:04 am
baxley wrote:Also, when rendering an image a tab briefly appears with the render aov's , other octane settings. However it disappears immediately and I can't seem to get it to stay visible to actually use it... any way I can fix this?
Thanks again!


Would you please share a screenshot or a video?

cheers
Kind Regards

bk3d
BK
OctaneRender Team
OctaneRender Team
 
Posts: 1322
Joined: Mon Oct 31, 2016 7:54 pm

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