OctaneRender Enterprise for 3DMAX 2021.1 use vdb error Tweet

[yanchuangjie]

Hello
I have encountered some problems after upgrading the latest plugin.
I got an error when loading vdb using volume.
It is normal when I use 2.5，but when I use Enterprise for 3DMAX 2021.1, it reports an error.
My 3DMAX version is 2020 and 2022，I tried and all got this error.
If possible, I hope to fix it as soon as possible, I really like the new version.

[paride4331]

Hi yanchuangjie,
I can't replicate your issue.
Could you share the .vdb in your issued scene?
Regards
Paride

[yanchuangjie]

Hello, I uploaded it to the attachment

[paride4331]

Hi yanchuangjie,
It seems to work.
Regards
Paride

[yanchuangjie]

Thanks.
I will look for the reason again.
It may be that my old version was not uninstalled cleanly and I installed the new version directly, or other problems.