License Menu Glitched (Can't Use)

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License Menu Glitched (Can't Use)

Postby djs01 » Sun Feb 26, 2017 8:48 am

djs01 Sun Feb 26, 2017 8:48 am
can't use the plugin.
has anyone seen the license menu glitched like that shown in the attachment?
and possible fixes? i tried reinstall with different versions etc all the same.

It actually offset keys so when you type it enters the key two spaces away!
we figured out the keys to use to make the login details but it still said invalid details.

thanks
Attachments
Untitled.png
djs01
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Re: License Menu Glitched (Can't Use)

Postby face_off » Sun Feb 26, 2017 10:49 am

face_off Sun Feb 26, 2017 10:49 am
Which plugin are you using? What operating system?

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
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face_off
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Re: License Menu Glitched (Can't Use)

Postby djs01 » Mon Feb 27, 2017 2:24 am

djs01 Mon Feb 27, 2017 2:24 am
3.05 for cinema 4d R17 & standalone MacOSX
(it is a Hackintosh, I've posted over at TonyMacX86 but I'm 50/50 on whether it's Otoy or Hack related)
i've tried previous versions of the cinema 4d / standalone combos, all the same results though :(

thanks for any info.
djs01
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Posts: 22
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Re: License Menu Glitched (Can't Use)

Postby face_off » Mon Feb 27, 2017 3:14 am

face_off Mon Feb 27, 2017 3:14 am
I suggest you post you problem in the C4D plugin forum.

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
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face_off
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Posts: 15475
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

Re: License Menu Glitched (Can't Use)

Postby djs01 » Mon Feb 27, 2017 3:21 am

djs01 Mon Feb 27, 2017 3:21 am
maybe "in addition" to this location, as it's the same thing when trying to open standalone version
djs01
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Re: License Menu Glitched (Can't Use)

Postby djs01 » Mon Apr 10, 2017 5:42 am

djs01 Mon Apr 10, 2017 5:42 am
SOLVED:

Reset fontbook
Use Internet Octane Details (new login details etc)
djs01
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