OTOY Forums

world creator show no licensed，but my account hasn't expired yet。

any luck on this? Facing the same issue.

how fix the isues?

how fix the licensed?

I contacted support and they told me the following:

Hello,

Thanks for contacting us.

The agreement between World Creator and OTOY has ended.

We are expecting a new version of WC to return sometime in the next couple months, we are waiting on WC to develop a new build.

This new version would be available to you when it launches.

I hope this information is helpful. Please let us know if you have any further queries.

Kind regards,
Gabriele
Octane Support Team

This is an unacceptable response. Either OTOY needs to remove World Creator from their list of included products with the subscription or they need to find a way to honor it. World Creator is plastered all over their website and I use it more than Octane these days. I will not be continuing my Octane subscription until it is added back.

I had this answer today :

"Annual subscription purchased during Black Friday got the above and the following:

WorldCreator (1 year)

The agreement between World Creator and OTOY has ended.

We are expecting a new version of World Creator to return sometime in the next couple months, we are waiting on World Creator to develop a new build.

This new version would be available when it launches."

Hello,

I bought a monthly plan to get World creator, then no access so the 7th of January they told me this :



Hello,

All subscriptions get these when purchased:

Kitbash free full kit (Each kit is only available for the month that is available in the plan)
Embergen (while the Octane subscription license key is valid)
Architron (while the Octane subscription license key is valid)

Annual subscription purchased, get the above and the following:

WorldCreator (1 year)

I hope this information is helpful. Please let us know if you have any further queries.

Kind regards,
Gabriele
Octane Support Team


So ON THEIR DIRECT ADVICE I bought a few hours ago an annual plan; NOT WORKING, and now I see this topic.

Regarding the fact that World creator is everywhere on selling pages, with not written ANYWHERE that it has to be an annual plan
Regarding the fact that they intentionnally made me spend 200 euros for nothing cause I told them I got the sub to use WC way more than Octane
All of this is literally criminal. Getting refund or suing I'M TIRED OF THEM

Anyone reading this don't buy don't rent go for Redshift

Kind of in the same boat right now. Embergen and World Creator were a pretty big selling point to stay with octane. Now I have to learn we only get a beta version of WC with a "maybe release in some months". Come on guys, thats pretty shady.