Octane crashes right away, every time.

Forums: Octane crashes right away, every time.
A public forum for discussing and asking questions about the demo version of Octane Render.
Forum rules
For new users: this forum is moderated. Your first post will appear only after it has been reviewed by a moderator, so it will not show up immediately.
This is necessary to avoid this forum being flooded by spam.

Octane crashes right away, every time.

Postby abraminmotion » Sat Aug 21, 2021 4:02 am

abraminmotion Sat Aug 21, 2021 4:02 am
I just got Cinema 4D S24 and decided it's time to finally try Octane. Downloaded the demo from Otoy. It was working on a very simple scene for about 30 min but then it crashed. Now even on an empty scene, if I open the live viewer or even try to open octane dialog it crashes. Does anyone have any clues as to what can be done? I submitted a bug report to Otoy but no response yet. (RTX 3070 Laptop with latest Nvidia Studio Drivers, Win 10, 40gb ram, AMD Ryzen 5900. Thanks!

Code: Select all
   ComputerInfo
   {
      OS_Type = WINDOWS 64 BIT
      OS_Version = Windows 10, 64 Bit, Core (build 19043)
      Number_of_processors = 16
      Processor_Type = AuthenticAMD, stepping 0, model 0, instruction family 15
      Processor_Name = AMD Ryzen 9 5900HS with Radeon Graphics
      Processor_Speed = 3300 MHz
      Processor_Features = FPU, MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, MMX extensions, RDTSCP, CMPXCHG8B, CMOV, VME, DE, PSE, MSR, PAE, MCE, APIC, SysEnterSysExit, SysCallSysRet, MTRR, PGE, MCA, PAT, PSE36, FXSR
      Graphics_card = Vendor: NVIDIA, renderer: NVIDIA GeForce RTX 3070 Laptop GPU, version: 12 (471.68)
      Loaded_Plugins = cadexchangeconfig substanceconfig addons advanced_render alembic archigrass assetbrowser bitmapfilter bpexchange browser bugslife_client c4d_viewport_render c4dOctane-S24-demo ca ca2 cadexchange clothilde collada14 collada15 colorchoosergui compositing corona4d deltamush deployment dwg dwgobjects dynamics exchanges expressiontag fbx gltf goz hair i_skp interop io_obj metrics mkmodeler mocca model mograph motioncam motiontracker nbo nbp newman nodeeditor objects onlineupdater physx_hybrid projectassetinspector python relaxuv scenemanager sculpt sculptbrushes shader sketch sky sla spacemouse substance teamrender thinking_particles tool_system_hybrid tpoperators usd uvviewport volumes xpressocore xtensions
   }
   ApplicationInfo
   {
      CINEMA_4D_Version: 24.111
      CINEMA_4D_BuildID: 24_0.CL348785.17397
      CINEMA_4D_API: 24.111
      Memory(Global): 1750122496
      Memory(GlobalPeak): 1750126592
      Memory(Total): 0
      Memory(Current): 0
      Memory(LowMemCnt): 0
      DebugMode: Off
      TargetCpuArchitecture: x86_64
   }
   Opened Scenes
   {
      Active Scene: 0x000001DB0C080CC0 "Untitled 1"
   }
   Exception
   {
      ExceptionNumber = 0xC0000005
      ExceptionText = "ACCESS_VIOLATION"
      Address = 0x00007FF9F7E67F6C
      Thread = 0x0000000000002A80
      Last_Error = 0x00000000
abraminmotion
Licensed Customer
Licensed Customer
 
Posts: 19
Joined: Sat Aug 21, 2021 3:57 am
Location: Los Angeles

Re: Octane crashes right away, every time.

Postby bepeg4d » Mon Aug 23, 2021 6:09 am

bepeg4d Mon Aug 23, 2021 6:09 am
Hi Abram,
I have found your ticket, I will continue in there.

ciao Beppe
User avatar
bepeg4d
Octane Guru
Octane Guru
 
Posts: 9954
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy

Return to Demo Version Questions & Discussion


Who is online

Users browsing this forum: No registered users and 16 guests

Fri Apr 19, 2024 1:08 pm [ UTC ]