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Hi,

From the following OctaneRender® Prime (Free tier)
Downloaded and installed these 2 .exe files;

• Download Blender OctaneRender® edition:
• Download OctaneServer® Prime:

Both seem to install fine. Blender runs fine but Octane Server Prime is throwing the following error. The same error is occurring on Work and Home Windows systems.

Code: Select all

The entry point cuDeviceGetUuid could not be located in the dynamic link library C:\Program Files\OctaneServerPrime\octane.dll

The Blender plugin manual suggests installing the NVIDIA® cuDNN Library File
OctaneRender® requires NVIDIA® CuDNN to run. Download the cuDNN library file from https://render.otoy.com/downloads/1c/42 ... nn64_7.dll
Place the library file here: C:\Users\[user]\AppData\Local\OctaneRender\thirdparty

Home Laptop;
System Model DELL Precision M6800
OS Name Microsoft Windows 10 Pro
Version 10.0.19042 Build 19042
System Type x64-based PC
Total Physical Memory 15.9 GB

Name Intel(R) HD Graphics 4600
Driver Version 20.19.15.5063

Name NVIDIA Quadro K3100M
Driver Version 23.21.13.9263
NVIDIA CUDA Driver 9.1.84


Workstation; (partial details)
System Model hewlett packard
OS Name Microsoft Windows 10
Version ***********
System Type x64-based PC
Total Physical Memory ***********

Name NVIDIA Quadro K***********
Driver Version ***********
NVIDIA CUDA Driver ***********


Any help resolving this issue would be great
Cheers

Hi,
Nvidia Quadro K3100M is from 2013, no more supported by recent Nvidia CUDA drivers.
You should need to go back to v4, but it is not available in Prime free tier.
Also please note that Quadro K3100M scores only ~12 in OctaneBench 4, while we suggesy a minimum of ~20:
https://render.otoy.com/octanebench/sum ... o%20K3100M

ciao Beppe