Unable to start the Demo addon V4 for Poser 11

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Unable to start the Demo addon V4 for Poser 11

Postby Y-Phil » Sun Jul 28, 2019 4:58 pm

Y-Phil Sun Jul 28, 2019 4:58 pm
Hi

I'm new to Octane. I have a Win64 100% new installation on a new computer, equipped with an RTX 2080 Ti.
Everything is up-to-date.
Poser freshly installed from scratch, 32bits, and 64bits.
I have installed the demo versions of the standalone + the plugin for Poser.
When I start Poser, there is an empty error message: "An errror occurred importing addon OctaneRender for Poser :"
When I launch from Poser the __init__.py python script (from the Octane addon folder), the following stack of error messages appear:
Traceback (most recent call last):
File "C:\Program Files\Smith Micro\Poser 11\Runtime\Python\addons\OctaneRender for Poser\__init__.py", line 19, in <module>
File "C:\Program Files\Smith Micro\Poser 11\Runtime\Python\addons\OctaneRender for Poser\UiManager.py", line 88, in <module>
File "C:\Program Files\Smith Micro\Poser 11\Runtime\Python\addons\OctaneRender for Poser\OctaneWrapper.py", line 555, in <module>
File "C:\Program Files\Smith Micro\Poser 11\Runtime\Python\addons\OctaneRender for Poser\OctaneWrapper.py", line 459, in load
UnicodeDecodeError: 'utf8' codec can't decode byte 0xe9 in position 37: invalid continuation byte


In case, here is the version of Python, from Poser:
Python 2.7.1 (r271:35540, Jan 31 2019, 13:58:02) [MSC v.1800 64 bit (AMD64)] on win32

What can I do?
Thanks in advance

Y-Phil
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Re: Unable to start the Demo addon V4 for Poser 11

Postby paride4331 » Mon Jul 29, 2019 6:43 am

paride4331 Mon Jul 29, 2019 6:43 am
Hi Y-Phil,
try to take a look here https://render.otoy.com/forum/viewtopic.php?f=45&t=69570.
Regards
Paride
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Re: Unable to start the Demo addon V4 for Poser 11

Postby face_off » Mon Jul 29, 2019 7:25 am

face_off Mon Jul 29, 2019 7:25 am
Hi - there is an error in the installer for the latest version of the DEMO version of the plugin. I will correct these and post back in this thread when done (in the next 24hrs).

Paul
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Re: Unable to start the Demo addon V4 for Poser 11

Postby Y-Phil » Mon Jul 29, 2019 7:37 am

Y-Phil Mon Jul 29, 2019 7:37 am
@paride4331: thank you so much

There was a small error in the installation process of the Demo version.
It installed everything at the right place except the "Window" sub-folder

The octaneplugin.log says that the DLLs should be found in "C:\Program Files\Smith Micro\Poser 11\Runtime\Python\addons\OctaneRender for Poser\Windows"
And the installation procedure used "C:\Program Files\Smith Micro\Poser 11\Runtime\Python\addons\OctaneRender for Poser\Window"
The missing "s" in the "Window" subfolder's name was the culprit.
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Re: Unable to start the Demo addon V4 for Poser 11

Postby face_off » Tue Jul 30, 2019 1:36 am

face_off Tue Jul 30, 2019 1:36 am
Here is the updated DEMO installer. Please let me know how you go with it.

https://render.otoy.com/plugindownloads/bd/8e/cb/1c/OctaneRender_for_Poser_2018_1_3_93_DEMO.exe

Thanks

Paul
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Re: Unable to start the Demo addon V4 for Poser 11

Postby Y-Phil » Fri Aug 02, 2019 9:44 pm

Y-Phil Fri Aug 02, 2019 9:44 pm
Hi

Sorry for the delay.
Your DEMO installer works perfectly, with one small detail: it is looking for the 32bits version of Poser.
The 64bits version is located under "C:\Program Files\Smith Micro\Poser 11" most of the time.
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Re: Unable to start the Demo addon V4 for Poser 11

Postby face_off » Fri Aug 02, 2019 10:11 pm

face_off Fri Aug 02, 2019 10:11 pm
Your DEMO installer works perfectly, with one small detail: it is looking for the 32bits version of Poser.
The 64bits version is located under "C:\Program Files\Smith Micro\Poser 11" most of the time.


Hi - can you explain more what you mean by this please? If I run the installer, it installs in "C:\Program Files\Smith Micro\Poser 11".

Thanks

Paul
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Re: Unable to start the Demo addon V4 for Poser 11

Postby Y-Phil » Mon Aug 05, 2019 3:16 pm

Y-Phil Mon Aug 05, 2019 3:16 pm
The last time I launched the setup, it asked for the path of the 32-bits version of Poser. I changed it.
and this time, it asked for the right path:
https://www.dropbox.com/s/h26npfvzjler3vz/2019-08-05_17h09_46.png

So, it looks like there's nothing wrong, it's just that it seems to remember the last path used.
Never mind, everything is ok :D
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Re: Unable to start the Demo addon V4 for Poser 11

Postby face_off » Mon Sep 16, 2019 7:33 am

face_off Mon Sep 16, 2019 7:33 am
Hi. Can you please try the demo version from viewtopic.php?f=45&t=72294

Thanks.

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
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Re: Unable to start the Demo addon V4 for Poser 11

Postby face_off » Tue Sep 17, 2019 7:39 am

face_off Tue Sep 17, 2019 7:39 am
MEHDIYAT wrote:
face_off wrote:Hi - there is an error in the installer for the latest version of the DEMO version of the plugin. I will correct these and post back in this thread when done (in the next 24hrs).

Paul

he latest version of the DEMO version of the plugin. I will correct these and post back in this thread when done (in the next 24hrs).
I am sorry. I don't understand what you are saying here.

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
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