Lightwave Layout.exe crash when enabling demo version

Forums: Lightwave Layout.exe crash when enabling demo version
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Lightwave Layout.exe crash when enabling demo version

Postby cmsmith » Sat Jan 07, 2017 3:09 am

cmsmith Sat Jan 07, 2017 3:09 am
My Lightwave layout.exe (2015.3 (build 2847) (Win64) 07-Aug-2015) crashes immediately upon enabling the Octane demo. Note that my Lightwave is also a demo. Any ideas? Thank you

Note: I tried to post this in the plugin support forum but looks like I can't yet (new account).
cmsmith
 
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Re: Lightwave Layout.exe crash when enabling demo version

Postby cmsmith » Sun Jan 08, 2017 10:07 pm

cmsmith Sun Jan 08, 2017 10:07 pm
Some more details:

Octane demo version tried: Octane_3.04.3.0_LightWave_2015.3_demo_Win64
Graphics Card: Geforce GTX 1080
OS: Windows 10

The Standalone Octane demo works correctly.
cmsmith
 
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Re: Lightwave Layout.exe crash when enabling demo version

Postby juanjgon » Mon Jan 09, 2017 10:22 am

juanjgon Mon Jan 09, 2017 10:22 am
Hi,

What are the specs of your system? You should also update the NVIDIA drivers to the latest ones. A good test is to install the Octane Standalone application to see if it works fine. If it works, the problem can be in the plugin side, so we could further investigate.

Thanks,
-Juanjo
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Re: Lightwave Layout.exe crash when enabling demo version

Postby cmsmith » Mon Jan 09, 2017 6:43 pm

cmsmith Mon Jan 09, 2017 6:43 pm
Thanks for the reply. Windows 10, Geforce GTX 1080, Octane_3.04.3.0_LightWave_2015.3_demo_Win64. This is the 2nd time I've tried to respond. There seems to be a very long lag between me sending the post and it appearing on the forum. Are posts beyond my first required to be moderator-approved?

Thanks again
cmsmith
 
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Re: Lightwave Layout.exe crash when enabling demo version

Postby cmsmith » Tue Jan 24, 2017 12:58 am

cmsmith Tue Jan 24, 2017 12:58 am
Hi juanjgon,

I'm a programmer by day :) Any chance of getting .pdb files matching these binaries to try and get a callstack I could post for you? At the very least i'd hope we could get a stack of function addresses.
cmsmith
 
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Re: Lightwave Layout.exe crash when enabling demo version

Postby juanjgon » Tue Jan 24, 2017 8:58 am

juanjgon Tue Jan 24, 2017 8:58 am
Please, try the latest demo version available. Anyway, the one that you are using should work fine. How are you installing it? Be aware that currently, you don't need to copy any .dll file to the LightWave/bin folder. You can have a problem related to the installation.
viewtopic.php?f=36&t=58858

Thanks,
-Juanjo
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