Doesn't Start Up

Forums: Doesn't Start Up
A public forum for discussing and asking questions about the demo version of Octane Render.
Forum rules
For new users: this forum is moderated. Your first post will appear only after it has been reviewed by a moderator, so it will not show up immediately.
This is necessary to avoid this forum being flooded by spam.

Re: Doesn't Start Up

Postby yards16 » Sat May 08, 2010 11:11 am

yards16 Sat May 08, 2010 11:11 am
Strange, I have a newish macbook pro with these specs - Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro5,3
Processor Name: Intel Core 2 Duo
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP53.00AC.B03
SMC Version (system): 1.48f2
Serial Number (system): W894913P642
Hardware UUID: B3DE840A-6937-536B-AFA7-C48D6E83FD80
Sudden Motion Sensor:
State: Enabled

and these are the two graphics cards I have installed
NVIDIA GeForce 9600M GT
NVIDIA GeForce 9400M


I just swapped over to the lower specified NVIDIA GeForce 9400M and it seems to be working.
Should it work on the NVIDIA GeForce 9600M GT?
yards16
 
Posts: 6
Joined: Sat May 08, 2010 6:13 am

Re: Doesn't Start Up

Postby SurfingAlien » Sat May 08, 2010 12:21 pm

SurfingAlien Sat May 08, 2010 12:21 pm
yards16 wrote:...and these are the two graphics cards I have installed
NVIDIA GeForce 9600M GT
NVIDIA GeForce 9400M


I just swapped over to the lower specified NVIDIA GeForce 9400M and it seems to be working.
Should it work on the NVIDIA GeForce 9600M GT?


yes it's a known issue with OSX and multiple graphic cards then, you have to stick with the 9400m until the problem is solved (I'm in the same boat as you can see :))
MacBookPro unibody 2x2.4GHz | 4Gb | 9400M+9600GT 256Mb | OSX 10.6.8
i7 2600-K @3.4GHz | 8Gb | GTX560Ti 2Gb | Windows7x64 | Octane 1.0 b2.52
SurfingAlien
Licensed Customer
Licensed Customer
 
Posts: 355
Joined: Thu Jan 21, 2010 12:05 am
Location: Italy

Re: Doesn't Start Up

Postby yards16 » Tue May 11, 2010 9:01 pm

yards16 Tue May 11, 2010 9:01 pm
Cheers for that, I'll hang fire till they sort it.
yards16
 
Posts: 6
Joined: Sat May 08, 2010 6:13 am

Re: Doesn't Start Up

Postby MDomino » Thu May 27, 2010 8:08 pm

MDomino Thu May 27, 2010 8:08 pm
Hi,

I had the exact same problem as the thread opener.
I installed X11, and now it still doesn't start up, but it comes up with a different error message:

Code: Select all
Process:         octane [251]
Path:            /Applications/OctaneRender 1.022 beta2.2 Demo.app/Contents/MacOS/octane
Identifier:      org.refractivesoftware.octanerender
Version:         ??? (???)
Code Type:       X86 (Native)
Parent Process:  launchd [132]

Interval Since Last Report:          296 sec
Crashes Since Last Report:           1
Per-App Interval Since Last Report:  0 sec
Per-App Crashes Since Last Report:   1

Date/Time:       2010-05-27 22:01:25.436 +0200
OS Version:      Mac OS X 10.5.8 (9L30)
Report Version:  6
Anonymous UUID:  5204C548-48FA-46A2-A493-72487B0C0FB4

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread:  0

Dyld Error Message:
  Library not loaded: @rpath/libcudart.dylib
  Referenced from: /Applications/OctaneRender 1.022 beta2.2 Demo.app/Contents/MacOS/octane
  Reason: image not found


Does anybody know what to do?

Thank you in advance!

MD
MDomino
 
Posts: 3
Joined: Thu May 27, 2010 8:03 pm

Re: Doesn't Start Up

Postby radiance » Fri May 28, 2010 7:03 am

radiance Fri May 28, 2010 7:03 am
MDomino wrote:Hi,

I had the exact same problem as the thread opener.
I installed X11, and now it still doesn't start up, but it comes up with a different error message:

Code: Select all
Process:         octane [251]
Path:            /Applications/OctaneRender 1.022 beta2.2 Demo.app/Contents/MacOS/octane
Identifier:      org.refractivesoftware.octanerender
Version:         ??? (???)
Code Type:       X86 (Native)
Parent Process:  launchd [132]

Interval Since Last Report:          296 sec
Crashes Since Last Report:           1
Per-App Interval Since Last Report:  0 sec
Per-App Crashes Since Last Report:   1

Date/Time:       2010-05-27 22:01:25.436 +0200
OS Version:      Mac OS X 10.5.8 (9L30)
Report Version:  6
Anonymous UUID:  5204C548-48FA-46A2-A493-72487B0C0FB4

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread:  0

Dyld Error Message:
  Library not loaded: @rpath/libcudart.dylib
  Referenced from: /Applications/OctaneRender 1.022 beta2.2 Demo.app/Contents/MacOS/octane
  Reason: image not found


Does anybody know what to do?

Thank you in advance!

MD


this mean you did not install the cuda 3.0 toolkit.
please read the included readme.txt or click on the 'read the release notes' on the demo download page...

Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
User avatar
radiance
 
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

Re: Doesn't Start Up

Postby MDomino » Fri May 28, 2010 8:03 am

MDomino Fri May 28, 2010 8:03 am
Thanks Radiance.
It works now.
However, the instructions on this page are not quite clear, I think (at least not for people who are not familiar with the subject, like me). It says "The software requires the installation of the drivers below."
But on the page it links to both downloads for drivers and for the toolkit. So initially I just installed the drivers and that's why it didn't work.

Thank you again, installing the toolkit solved my problem.

MD
MDomino
 
Posts: 3
Joined: Thu May 27, 2010 8:03 pm

Re: Doesn't Start Up

Postby radiance » Fri May 28, 2010 8:05 am

radiance Fri May 28, 2010 8:05 am
MDomino wrote:Thanks Radiance.
It works now.
However, the instructions on this page are not quite clear, I think (at least not for people who are not familiar with the subject, like me). It says "The software requires the installation of the drivers below."
But on the page it links to both downloads for drivers and for the toolkit. So initially I just installed the drivers and that's why it didn't work.

Thank you again, installing the toolkit solved my problem.

MD


that's why there's a big orange exclamation sign with 'read the release notes' on the demo download page ;)

Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
User avatar
radiance
 
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

Re: Doesn't Start Up

Postby MDomino » Fri May 28, 2010 12:36 pm

MDomino Fri May 28, 2010 12:36 pm
Okay, you are right.
Guess I missed the top left one, because all in all there are five orange exclamation marks and a few more orange graphic elements, so I just saw the Mac OS X one and the bottom one and missed the top one.

But thank you, everything works fine now.

MD
MDomino
 
Posts: 3
Joined: Thu May 27, 2010 8:03 pm
Previous

Return to Demo Version Questions & Discussion


Who is online

Users browsing this forum: No registered users and 12 guests

Fri Apr 19, 2024 2:10 pm [ UTC ]