Forums: I've sent 7 emails so far, but I haven't received any reply!
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by iocrazy » Thu Dec 09, 2021 12:54 am
iocrazy
Thu Dec 09, 2021 12:54 am
I was one of your members, and I was told “Your customer account does not have permission to download this file”.I've sent 7 emails so far, but I haven't received any reply.the service experience sucks for your company.If I still don't receive any reply, I will stop buying your software.
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iocrazy
- Licensed Customer
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- Posts: 1
- Joined: Sat Feb 08, 2020 11:49 am
by bepeg4d » Thu Dec 09, 2021 8:31 am
bepeg4d
Thu Dec 09, 2021 8:31 am
Hi,
we had too much traffic due to past Black Friday week, so sending multiple emails doesn't help, but only gives more issues.
I'll send you a PM.
ciao,
Beppe
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bepeg4d
- Octane Guru
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- Posts: 9959
- Joined: Wed Jun 02, 2010 6:02 am
- Location: Italy
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