SSO connection error

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SSO connection error

Postby linney » Thu Jul 06, 2017 2:42 pm

linney Thu Jul 06, 2017 2:42 pm
Hi

Just purchased a new license of Octane Render and for C4D but I can't sign in with my password.

I saw on the forums this happened a while ago, has something happened?

Its a Windows 10 machine and its quite important we get this up and running.

Any help greatly appreciated.

Gaz
i-7 3.1GHz, win 7 64-bit, 64GB RAM, 2 x GTX1080 AMP ed
Octane v3.05
C4D R18
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Re: SSO connection error

Postby bepeg4d » Thu Jul 06, 2017 2:52 pm

bepeg4d Thu Jul 06, 2017 2:52 pm
Hi Gaz,
I have wrote to you via PM.
ciao beppe
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Re: SSO connection error

Postby win » Fri Jul 07, 2017 4:41 am

win Fri Jul 07, 2017 4:41 am
Hi Linney

Please contact the Help Desk; email [email protected] for assistance with this type of issue.

Kind regards, Win
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Re: SSO connection error

Postby mojave » Sun Jul 23, 2017 10:51 pm

mojave Sun Jul 23, 2017 10:51 pm
This is usually related to Octane not being able to contact our servers for authentication, which may happen due to a firewall or proxy blocking the communication.

If you are in a corporate environment you may want to contact your admin. Please refer to the documentation for more information here.
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