Could not find the required license or your subscrip...

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Could not find the required license or your subscrip...

Postby Dev_Ethan » Tue Mar 10, 2020 5:00 am

Dev_Ethan Tue Mar 10, 2020 5:00 am
Not sure what caused this issue when trying to run the OctanRender plug-in for UE4...

Image

It was working for a few days then this started happening...
Maybe because I used PC cleaning tools and the license server thinks I have a new device ID...?

I've tried signing out, releasing the licenses, making a new account, removing/re-instaling the plug-in...

tyvm
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Re: Could not find the required license or your subscrip...

Postby bepeg4d » Tue Mar 10, 2020 8:30 am

bepeg4d Tue Mar 10, 2020 8:30 am
Hi,
the error message reports that you have installed the Studio version, instead of the Prime free version.
Please uninstall the current installed version, and download and install the following one:
https://www.otoyserver.com/unrealengine ... UE4_24.exe

ciao Beppe
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