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LoadOctane error

PostPosted: Mon Aug 15, 2022 11:02 am
by wyh880123
I used to subscribe to OctaneRender Prime, which is no longer available. This is now converted to Octane Account. However, an error occurred during the conversion.

Re: LoadOctane error

PostPosted: Mon Aug 15, 2022 11:16 am
by wyh880123
I failed to fix the problem even by reinstalling the system. :? :? :?

Re: LoadOctane error

PostPosted: Wed Aug 17, 2022 2:08 am
by azen
Hello,

I tested the Prime Edition activation from both an Octane and Unity Account, and it seems to be working as expected.

The Message Box that you have seen is common when switching Login Account and/or License to see the error message that you have screenshotted. For the most part, activation should continue as normal. Can you confirm which version of Unity you are currently using?

Re: LoadOctane error

PostPosted: Tue Sep 13, 2022 8:36 am
by wyh880123
The issue was fixed automatically the next day.