Authentication error: The timeout date has passed (0x244127

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Re: Authentication error: The timeout date has passed (0x244127

Postby Xhed » Mon Aug 13, 2018 11:28 am

Xhed Mon Aug 13, 2018 11:28 am
I went through the steps of installing Octane for Unity fresh myself, but didn't run into the issue you are experiencing. Which version of Unity are you using? I just tried it with 2017.4.1f1.
- Rick
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Re: Authentication error: The timeout date has passed (0x244127

Postby tlecouffe » Mon Sep 17, 2018 4:35 am

tlecouffe Mon Sep 17, 2018 4:35 am
Hi,
Like the others in this thread, I'm still having issues. I ended up parking this issue out of frustration and decided to try again tonight. I'm running the latest Unity2018.2.8f1 & Octane V1.1.1.1326

The behavior I get is that Unity immediately stops working and crashes when you try and 'Load Octane'. It seems to die when Octane tries 'Activating Octane License.'

I have to assume at this point that running this in an Azure VM (even with the seemingly appropriate specs - see my previous post) is just not supported.?? It would be great if someone could confirm this so I could stop spinning my wheels. If this mode (running in Azure) is not supported yet, that's fine.

I did note that on the PBR Setting page, the sections for 'Devices' and 'Out of core' were all greyed out. I wasn't sure if that was normal behavior.
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Re: Authentication error: The timeout date has passed (0x244127

Postby Xhed » Tue Sep 18, 2018 8:56 am

Xhed Tue Sep 18, 2018 8:56 am
Are you getting any respond messages (can be found in the Unity console), or does it go silent?

We haven't tried running the project in an Azure VM, so I am unable to tell you if that is supported or not. Devices & Out of Core are grayed out when Octane hasn't been initialized yet (or was unable to load).
- Rick
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