Authentication error

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Authentication error

Postby Olivier31 » Sun Feb 04, 2018 5:36 pm

Olivier31 Sun Feb 04, 2018 5:36 pm
Hello
I have a problem when I want to do "Load Octane", it shows me this error:

Authentication error: The timeout date has passed (0x24412754)
UnityEngine.Debug:LogError(Object)
OctaneUnity.PluginController:LogErrorCallback(String)
System.Object:wrapper_native_00007FFEFFC14310(Boolean)
Octane.DLL:Api_Init(Boolean)
Octane.Api:Init(Boolean)
OctaneUnity.PluginController:Init()
OctaneUnity.PreferenceWindow:OnGUI()
UnityEngine.GUIUtility:ProcessEvent(Int32, IntPtr)


So, can not use Octane

I made the last update of Octane Render, and I am working on the Unity version 2017.1.0F3.

Thank you !
Olivier31
 
Posts: 23
Joined: Thu Jul 20, 2017 8:49 pm

Re: Authentication error

Postby REOVIZ » Sun Feb 04, 2018 8:16 pm

REOVIZ Sun Feb 04, 2018 8:16 pm
Hello,

I have the same problem with Unity2017.3.0p3.
The octane plugin can't load because of that error.

I tried to log out and login again but no change, the authentication error is always here.
REOVIZ
Licensed Customer
Licensed Customer
 
Posts: 1
Joined: Sat Oct 01, 2016 12:06 pm

Re: Authentication error

Postby pfaith » Mon Feb 05, 2018 1:38 am

pfaith Mon Feb 05, 2018 1:38 am
On the unity forum, somone sugested going to the octane settings (is a top level menu in unity, the click on version control, then go one level back. This worked for me, in that rebooting and or anything else I wasn't getting the load. So I am now 2017.3 unity with version 1.1.0.1207 . I btw wasn't seeing any error, the problem was that octane just wasn't loading when i clicked on the load button.
pfaith
 
Posts: 3
Joined: Fri Jan 12, 2018 6:14 am

Re: Authentication error

Postby ahrenm » Mon Feb 05, 2018 5:12 am

ahrenm Mon Feb 05, 2018 5:12 am
Ditto.
No Octane for me today. Tried to uninstall and re-install the plugin, no joy.

I think your auth server is unhappy.

A.
ahrenm
 
Posts: 16
Joined: Tue Jan 16, 2018 11:00 pm

Re: Authentication error

Postby ChrisHekman » Mon Feb 05, 2018 10:04 am

ChrisHekman Mon Feb 05, 2018 10:04 am
We are working on fixing this issue.
ChrisHekman
OctaneRender Team
OctaneRender Team
 
Posts: 356
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Re: Authentication error

Postby ChrisHekman » Tue Feb 06, 2018 3:13 pm

ChrisHekman Tue Feb 06, 2018 3:13 pm
This issue has been fixed in the new build. You can upgrade via the octane -> settings window.
ChrisHekman
OctaneRender Team
OctaneRender Team
 
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