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license problems

PostPosted: Sun Oct 22, 2017 8:01 pm
by theman437
so i created a new unity project and had to reinstall octane. In the new project i cannot use octane anymore. i get a message about unable to activate a license. what license? i use free unity octane :)

When i open my old unity project i can render without a problem

Re: license problems

PostPosted: Mon Oct 23, 2017 8:38 am
by Xhed
Can you check in version control that you are using Tier 1 for your new project?

Re: license problems

PostPosted: Tue Oct 24, 2017 4:53 am
by theman437
Hello Xhed,

I seem to be in Tier 0 during the installation of Otane on a new Unity Project

This is my workflow and version numbers:

Create a new Unity project (Unity 2017.2.0f3 Personal Edition)
I see a short message about package manager
I open the new Unity project and install Octane from the unity menu
Octane Unity version1.1.0.1074
Octane version: <empty>
Tier 0
I get the message from the screenshot.

https://imgur.com/gallery/k8dTy

I my old project, octane registers fine. i have these version numers and i can render
Unity 2017.2.0f3 Personal Edition
Octane Unity version1.1.0.1074
Octane version: 3.0.7 TEST 6 (3070005)
Tier 1

Regards,
Michel

Re: license problems

PostPosted: Tue Oct 24, 2017 11:41 am
by Xhed
The Octane extension displays your tier as 0 before initialization (it is only resolved then). Can you go to version control and check that you have installed Tier 1 there?

Re: license problems

PostPosted: Tue Oct 24, 2017 12:28 pm
by nights
Xhed wrote:The Octane extension displays your tier as 0 before initialization (it is only resolved then). Can you go to version control and check that you have installed Tier 1 there?


I had this problem too and my issue was that i installed Tier 2. When i switched to Tier 1 the licencing dialog stopped showing up.

Thanks!

Re: license problems

PostPosted: Tue Oct 24, 2017 1:59 pm
by Xhed
Glad to hear it got resolved.

Re: license problems

PostPosted: Wed Oct 25, 2017 8:19 am
by theman437
I found the version control button in the PBR settings window.
I selected Tier 1 for installation and all is well, thanks :)