Re: Licenses In Use
Posted:
Fri Nov 10, 2017 10:16 pmby mpaquin
I'm in the same boat. Installed Octane for Unity at my old office and never deactivated it. Changed jobs and moved across the country. Tried to install it on my own machine and it's still registered on the old one. No way to deactivate it from here. Hoping a fix for this comes soon. I kind of need it.
Re: Licenses In Use
Posted:
Tue Nov 14, 2017 9:32 amby Xhed
I'm looking into releasing your license in a different manner.
Re: Licenses In Use
Posted:
Wed Nov 15, 2017 10:45 amby Xhed
Can you try to release your licence using our web UI?
https://render.otoy.com/account/subscriptions.php
Re: Licenses In Use
Posted:
Mon Nov 20, 2017 7:01 pmby mpaquin
Hi Rick,
Subscription page still isn't showing my Unity license.
Re: Licenses In Use
Posted:
Mon Nov 20, 2017 7:35 pmby mojave
Have you tried this from the subscriptions page?
Why can't I see my Unity licenses?Please ensure that your Unity account is linked to your OTOY account
here.
If after linking your account your licenses still do not appear, please contact us at
[email protected]