Octane installer download never stop

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Octane installer download never stop

Postby Bartholomew » Wed Jul 11, 2018 6:14 pm

Bartholomew Wed Jul 11, 2018 6:14 pm
I am using unity 2018.2.0f2, the download pass 100% and never stop, how to solve it?
Image
Bartholomew
 
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Re: Octane installer download never stop

Postby azen » Thu Jul 12, 2018 5:50 am

azen Thu Jul 12, 2018 5:50 am
Hello,

Sorry to hear that you are experiencing issues with your OctaneRender for Unity installation.


Just to confirm - have you closed and reopened Unity, before re-attempting the installation process? In the event that hiccups like this occur, a closing and re-opening Unity can resolve it more often than not.

If this does not resolve the issue, we can expand the troubleshooting process from there. I have attempting the same installation process on my own computer, with the same version of Unity already installed, and have so far been unable to replicate the issue.

I look forward to getting you up and running again as soon as possible.


Cheers,
Azen
azen
OctaneRender Team
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Re: Octane installer download never stop

Postby Bartholomew » Tue Jul 17, 2018 2:32 pm

Bartholomew Tue Jul 17, 2018 2:32 pm
I tried reboot computer and install again, but still has the same problem .

The never stop problem occurs only when I install octane on my game project.
I solve this problem by installing octane in a newly created project, then copy the octane dll to my game project, problem solved.
Bartholomew
 
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