program disappearance on thumbnail click

Forums: program disappearance on thumbnail click
Sub forum for bug reports
Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)

program disappearance on thumbnail click

Postby protovu » Mon Oct 29, 2018 4:26 pm

protovu Mon Oct 29, 2018 4:26 pm
Another wierd one:

On rendering a single frame, hitting F3 in order to save the image file: if I click on the thumbnail view as shown in the attached image, Blender disappears.

By that, I mean it literally leaves my computer. The shortcut on my desktop to Octane Blender disappears (I watched it happen). Clicking the remaining link in my Programs menu tells me that
the program cannot be found.

The only work around is to re-install the program.

The image folder contains about 1000 image files, but should this matter?

Anyone else?
Thanks,
Rick

Win7 64
dual xeon
32 G RAM
970,980 Ti, 2x TitanX
Nvidia Driver -24.21.13.9764
StandAlone 3.03.4
Octane_Server_3.08_-_15.2.5
Blender_Octane_Edition_15.2.5_2.79
protovu
Licensed Customer
Attachments
blender explode.PNG
blender explode.PNG (26.26 KiB) Viewed 1219 times
protovu
Licensed Customer
Licensed Customer
 
Posts: 476
Joined: Thu Sep 11, 2014 7:30 pm

Re: program disappearance on thumbnail click

Postby protovu » Wed Oct 31, 2018 12:27 am

protovu Wed Oct 31, 2018 12:27 am
This does not happen in regular Blender. Same thumbnail view, of the same images files works perfectly.
protovu
Licensed Customer
Licensed Customer
 
Posts: 476
Joined: Thu Sep 11, 2014 7:30 pm

Re: program disappearance on thumbnail click

Postby DrawFun » Wed Oct 31, 2018 10:20 pm

DrawFun Wed Oct 31, 2018 10:20 pm
Hi protovu,

Thanks for your report.
It is very weird as we don't include any code to remove blender(except the uninstall program).
I've also tried on my win10 pc and it didn't happen.
Could you please check if you had some anti-virus applications on while the issue happened? - as it seems that octane blender is removed by third-party applications.
But please feel safe, it so, it should be a false positive report.

Cheers,
DrawFun
DrawFun
OctaneRender Team
OctaneRender Team
 
Posts: 350
Joined: Fri Aug 25, 2017 5:02 am

Re: program disappearance on thumbnail click

Postby protovu » Fri Nov 02, 2018 4:28 pm

protovu Fri Nov 02, 2018 4:28 pm
Hi Drawfun,

Thank you for the response.

I definitely have Malwarebytes and Avast running in the background.

cheers
protovu
Licensed Customer
Licensed Customer
 
Posts: 476
Joined: Thu Sep 11, 2014 7:30 pm

Return to Bug Reports


Who is online

Users browsing this forum: No registered users and 10 guests

Wed Apr 24, 2024 12:13 pm [ UTC ]