OctaneServer 9.11 crashes every 5-10 minutes

Forums: OctaneServer 9.11 crashes every 5-10 minutes
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1. That the issue has not already been disclosed
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All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)

Re: OctaneServer 9.11 crashes every 5-10 minutes

Postby aLeXXtoR » Thu Jun 30, 2016 8:39 am

aLeXXtoR Thu Jun 30, 2016 8:39 am
Thank you! :)
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Re: OctaneServer 9.11 crashes every 5-10 minutes

Postby Stelios20 » Tue Jul 05, 2016 2:06 pm

Stelios20 Tue Jul 05, 2016 2:06 pm
Hello,
Even though I installed the fixed version 9.12, Octane server keeps on crushing every time I try to load Materials LiveDB or after a rendering process has finished.
It crashes every 5-10 seconds, not minutes! :P I dont get any error messages, it just quits.
I am using Windows 10 / 32 GB ram / 2x TitanX / i7 3770k
The problem appears no matter how many polygons there are in a scene.
Any tips, or advice would be really helpful.
I am working on my thesis for graduation.... so no rendering means no Certificate :(

Thank you,
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Re: OctaneServer 9.11 crashes every 5-10 minutes

Postby aufwind » Tue Jul 05, 2016 2:44 pm

aufwind Tue Jul 05, 2016 2:44 pm
hi,

the fixed version 9.12 doesn't work for me either.

Being Online Octane Server crashes randomly.
Being Offline works fine without crashing.

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Re: OctaneServer 9.11 crashes every 5-10 minutes

Postby mib2berlin » Tue Jul 05, 2016 5:27 pm

mib2berlin Tue Jul 05, 2016 5:27 pm
Hi, no problems so far, no crash using live DB or finish render.
Work for one hour today testing live DB with 9.12.
Specs in singnature.

Cheers, mib
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Re: OctaneServer 9.11 crashes every 5-10 minutes

Postby JimStar » Tue Jul 05, 2016 8:44 pm

JimStar Tue Jul 05, 2016 8:44 pm
I think I found another problem. Actually Saramary reported it.
It must crash after you open LiveDB window.... I'll check it when I reach the office.
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Re: OctaneServer 9.11 crashes every 5-10 minutes

Postby grimm » Tue Jul 05, 2016 9:22 pm

grimm Tue Jul 05, 2016 9:22 pm
I'm not having that issue on Linux, but the window is slow to open. It appears to work fine after opening.
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Re: OctaneServer 9.11 crashes every 5-10 minutes

Postby JimStar » Tue Jul 05, 2016 10:14 pm

JimStar Tue Jul 05, 2016 10:14 pm
grimm wrote:I'm not having that issue on Linux, but the window is slow to open. It appears to work fine after opening.

It is OK if it is slow to open right after OctaneServer start - because right after start OctaneServer refreshes the LiveDB cache for some time and does not respond to LiveDB requests from Blender. So, if you have opened the LiveDB window right after start of OctaneServer - it may hang for a wile before getting the data from server...

I'm still investigating, but there is definitely something strange happening sometimes, at least on my Windows setup... Some fluctuating issue...
I'll release a bug-fix version as soon as I find the reason.
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Re: OctaneServer 9.11 crashes every 5-10 minutes

Postby JimStar » Wed Jul 06, 2016 4:00 am

JimStar Wed Jul 06, 2016 4:00 am
If you still have some issues with LiveDB - just re-download the 9.12 version and reinstall it. For Windows it is enough to just re-download the OctaneServer installer.
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Re: OctaneServer 9.11 crashes every 5-10 minutes

Postby J.C » Wed Jul 06, 2016 3:17 pm

J.C Wed Jul 06, 2016 3:17 pm
JimStar wrote:I found the problem, the new LiveDB data on the network suddenly triggered this "brand new" issue in this stable version.
I've already fixed it, and going to release the Windows and Linux versions with this fix tomorrow.
The only negative here - the OSX version can't be built currently for technical reasons. I will build and release it later, as soon as I get and set up an OSX build-machine for it... Apologies for inconvenience...


Do you have any ETA for OSX version? The crashing is driving me nuts :/
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Re: OctaneServer 9.11 crashes every 5-10 minutes

Postby Stelios20 » Thu Jul 07, 2016 2:51 pm

Stelios20 Thu Jul 07, 2016 2:51 pm
I did what JimStar suggested and it works fine now!
I re-downloaded and reinstalled octane server 9.12
Thanks a lot!
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