Watermark on Enteprise Octane Renders

Forums: Watermark on Enteprise Octane Renders
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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)

Watermark on Enteprise Octane Renders

Postby joenyc » Thu Apr 01, 2021 3:48 pm

joenyc Thu Apr 01, 2021 3:48 pm
Hi I'm an enterprise subscriber, but I'm having an issue where renders that go beyond a couple thousand samples suddenly get the octane watermark on them. This has happened across multiple project files. Once it appears, any further renders show the watermark immediately upon rendering until I restart Houdini. Needless to say, this is a deal-breaking bug as I can no longer trust that Octane will complete a render successfully.

I was not having this issue on previous versions prior to upgrading to Big Sur so I could use the latest Octane X PR. My specs:

+ macOS Big Sur 11.2.3
+ Houdini Indie 18.5.499
+ Octane_2020.1.5.3_PR8_Houdini_18.5.499_OSX
+ Happens with PT and PMC kernels
+ 2019 Mac Pro, 24 core, 384GB RAM, AMD Radeon Pro W5700X
+ Wired internet connection 900Mbps (in case this is about connection to the licensing server)

I'm attaching an example scene that exhibits the behavior, but as I said this is not scene-specific and has been plaguing me since upgrading to Big Sur and the associated Octane version.

example-watermark.png
Attachments
OctaneTest.zip
(4.27 MiB) Downloaded 132 times
Mac Pro (2019), 2.7 GHz 24-Core, 384GB RAM, AMD Radeon Pro W5700X | Houdini
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Re: Watermark on Enteprise Octane Renders

Postby juanjgon » Fri Apr 02, 2021 11:34 am

juanjgon Fri Apr 02, 2021 11:34 am
Sorry, can you please send an email to [email protected] about this issue? It seems some kind of problem with the license, so the support team should be able to help you. Probably they are not going to see your message here in the Houdini forum.

Thanks,
-Juanjo
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Re: Watermark on Enteprise Octane Renders

Postby joenyc » Fri Apr 02, 2021 3:03 pm

joenyc Fri Apr 02, 2021 3:03 pm
Will do, thanks!
Mac Pro (2019), 2.7 GHz 24-Core, 384GB RAM, AMD Radeon Pro W5700X | Houdini
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Re: Watermark on Enteprise Octane Renders

Postby fantome » Thu Sep 01, 2022 3:13 pm

fantome Thu Sep 01, 2022 3:13 pm
hi guys,
i have the exact same problem under houdini 19.5.303 and octane 2021.1.5 enterprise.
i never encounter this before.
standalone is running fine with no watermark.

watermark_001.jpg
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Re: Watermark on Enteprise Octane Renders

Postby fantome » Thu Sep 01, 2022 3:25 pm

fantome Thu Sep 01, 2022 3:25 pm
False alert the real problem was between the keyboard and the screen ...
Cheers
E
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